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Adult care services

Information and help with all our adult care services in Derbyshire.


We want you to stay independent for as long as possible.

We can give you information and advice about support and services in your local community to improve your quality of life to help prevent your care needs increasing.

Watch our 'Guide to adult care' video for details about universal care, information and advice and signposting to other services.

 

 

We also have a short video called ‘Your care journey’ that explains our services and processes.

How prevention services can help you

Prevention services are part of our universal offer. This offer is available to all Derbyshire residents and includes:

If you need more intensive care or support

For more intensive care and support you can contact Call Derbyshire tel: 01629 533190 email:  contact.centre@derbyshire.gov.uk. Our trained staff can offer advice and support. If they feel you meet the eligibility criteria for services, they’ll pass your details onto an assessment worker local to you.

Your options and our processes

We have information that will help you access our services and explain the eligibility criteria and getting an assessment.

If you are assessed as needing funded care services you will be given a personal budget to help pay for what you need.

You will have a support plan that details your eligible and ineligible needs and how they will be met.

Most people are required to make a contribution to their care costs. Your adult care worker will be able to explain more about this so you can find out more about:

Carers support

A carer is someone who provides unpaid support to a family member or friend who couldn’t manage without that help.

Carers in Derbyshire has information, advice and details of support services for carers in Derbyshire.

All carers are entitled to a carers assessment, which can be offered separately, or as part of the assessment of the person you care for. Our carers information includes:

Transition into adulthood

Transition services will help you move from children's to adult services. It will help introduce you to new workers and provide support to ensure the transition is positive, well planned and gives you choice and control over how you want to live your life.

Keeping people safe

If you're concerned that a vulnerable adult may be experiencing, or be at risk of, neglect or abuse please tel: 999 in an emergency. If you'd like to report or discuss your concerns please ring Call Derbyshire tel: 01629 533190.

Safer Derbyshire has lots of information about keeping people safe and the range of help and support available.

Complaint, comment or compliment

You can make a complaint, comment or compliment about our services.

Consultations

If we ever plan to make changes to our services, we'll hold consultations with the public.