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Accessibility

Accessibility is about making our online information available to as many people as possible, whatever their needs.


Our approach to accessibility

We're constantly working  to make our website as accessible and easy to use as possible.

New regulations came into force for public sector bodies on 23 September 2018. This means that all our council websites must meet accessibility standards and have an accessibility statement by:

  • 23 September 2019 for new websites
  • 23 September 2020 for existing websites
  • 23 June 2021 for apps

We aim for our website to meet the World Wide Web Consortium Accessibility Guideline (version 2) 'Double-A' standard.

This is the recommended minimum standard for council websites.

Our site has been designed with this in mind and we ask all contributors to our website to follow guidelines in order to try to make content as accessible as possible. Any content not meeting these standards will not be published or may be removed.

Get information in other forms

You can get pages and documents from our websites in different formats, including:

  • Audio CD
  • Braille
  • British Sign Language (BSL)
  • Large print

To get our content in other formats, just contact us and let us know the web address (URL) of the page the content's on and describe the content you need.

Exceptions

We are aware that some areas of our website don't meet the standards of accessibility we aim for generally.

These are usually the applications and third party systems linked from our web pages and we are working with suppliers to try and improve accessibility in these areas.

If you have difficulty accessing any area of our website please let us know.