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Choosing and buying services

Once your assessment is complete and you have been considered eligible for support, you'll have a range of options as to how your care and support needs are met. Your adult care worker will be able to help you choose the best option to suit your needs. 


Our direct care services

Subject to availability, you can choose to get support from our in-house care services. We call these our 'direct care services'.

Our main service areas are:

  • home care - this includes home based support and is also known as domiciliary services - this also includes our re-ablement service which is a short term service designed to people to regain their independence after a stay in hospital, a fall or illness
  • day opportunities - this includes a range of community support and day centre based care for both older adults and people with learning disabilities
  • residential care - services provided in a care home setting

Independent services

You can choose to get support from a independent provider. For example you may wish to employ a personal assistant to help you to live independently. Or you may choose to receive your support from a home care agency. 

Our brokerage team can help you find a service provider who best meets your needs. You don't need to have had an adult care assessment to use the brokerage service and they'll be able to help you if you wish to buy services privately.