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We’re planning some essential maintenance to our website on Wednesday 24 October 2018 which means that you won’t be able to access some of our services. Find out more about the planned website work.

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Report areas needing gritting or clearance

In heavy snow and freezing conditions, our main focus is on keeping primary and secondary routes open. We can't guarantee we'll grit roads which are not on these routes.

We're also working with farmers and external contractors to clear snow from some roads which aren't on these routes.


You can request a road to be gritted but we'll only consider these roads when priority routes have been treated and any requests will be dealt in order of where need is greatest.

Report areas that need gritting or clearing

Severe winter weather - what to do in an emergency

Do you need help for a medical emergency or fire? Tel: 999. Emergency services will get help to you.

Do you need to travel for an appointment to receive dialysis, chemotherapy or radiotherapy? Call your healthcare provider first to make sure your appointment hasn't been cancelled. If an ambulance usually picks you up and drops you off contact your provider.  If you usually travel to your appointment by yourself or with family or friends, and you're concerned the road conditions are too bad to travel, Call Derbyshire tel: 01629 533190 and we'll try and arrange to get you there and back.

Are you an elderly or disabled person expecting a visit from the district nurse for essential healthcare or a new or expectant mother with a midwife appointment? Contact that service to check that visits or appointments are still scheduled.

We'll be working with all these other agencies to help services like this continue.