We're committed to protecting your personal data and ensuring that it is processed fairly and lawfully. Information you provide to us will be processed in accordance with the Data Protection Act 2018 and subsequent legislation.
We collect different categories of information about you, depending on the service you are requesting and the reason we need to process information relating to you. The data we process may be your name and address or in certain circumstances we may be required to process more sensitive personal data, known as special category data.
Purpose of processing
The information provided will only be processed for the purpose of meeting our statutory and legal responsibilities, delivering services, developing and improving services, measuring our performance and providing information and training in relation to the following functions and service areas:
- maintenance and network management
- traffic and safety
- civil parking enforcement
- road safety
- street lighting
- economic development
- transport policy
- highway development control
- planning services
- forward and strategic planning
- planning policy and enforcement
- passenger transport
- conservation and design
- waste management
- flood risk management
- countryside services
- public rights of way
Resources and Improvement
- fleet management
- highway and general business support functions
- human resources
- performance and engagement
- strategic ICT
The legal basis for processing your information is stated in each of the relevant service specific privacy notices.
Sharing your information
We will always tell you when we need to share your information with other partners and external organisations in order to assist us in delivering our services. These will be detailed in the specific privacy notices relating to each service. It will not be shared with any other third parties unless required by law. The information provided will not be used for marketing purposes unless you have agreed to this or to take any automated decisions.
Amount of time we will hold your information
The information provided will be kept in accordance with our retention policy.
Keeping your information secure
We are committed to protecting personal data and have data policies and proceduresin place to ensure that it is safeguarded.
Should you wish to raise any concerns about how we have processed your personal data you can contact the data protection officer, please contact us.
Data Protection Officer
You also have the right to contact the Information Commissioner.
If you would like a copy of this information in a different format, please email: email@example.com