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Gold Card applications privacy notice

We're committed to protecting your personal data and ensuring that it is processed fairly and lawfully. Information you provide to us will be processed in accordance with the General Data Protection Regulation, Data Protection Act 2018 and subsequent legislation.

The data that we process may be your name and address or in certain circumstances we may be required to process more sensitive information, known as special category data including health information.

Purpose of processing

The information provided will only be processed for the purpose of administering the English National Concessionary Travel Scheme (known in Derbyshire as the Gold Card Scheme). It will not be processed for any other purpose. The legal basis for processing is to administer the Gold Card Scheme under the Transport Act 2000 and to protect against fraud as part of the National Fraud Initiative scheme.

Who receives the information

This information will be shared with other councils and government agencies working on behalf of the councils. It will not be shared with any other third parties unless required by law. The information provided will not be used for marketing purposes or to take any automated decisions.

How long we keep the information

The information provided will be kept in accordance with our retention policy.

How the information will be kept secure

We're committed to protecting personal data and have data policies and procedures in place to ensure that it is safeguarded.

Your rights

Should you wish to raise any concerns about how we have processed your personal data you can contact the data protection officer, email: or write to:

Data Protection Officer
Derbyshire County Council
County Hall

You also have the right to contact the Information Commissioner.

For further information on how we process personal data, please contact the data protection officer, email:

If you'd like a copy of this information in a different format, please email: