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We’re having problems with our Call Derbyshire telephone lines. Please only call us on tel: 01629 533190 if your call is urgent. We’ll make sure things are back to normal as soon as possible. We're sorry for any problems this may cause.

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Contacting social care

Contact information for social care services.


All initial contact to social care is through Call Derbyshire on tel: 01629 533190.

9am to 5pm social care office contacts

All telephone calls for area offices are via Call Derbyshire, tel: 01629 533190, and this is the number you will find for each office. Each office does have a fax number and a textphone (also called a minicom) which cannot be used for voice calls.

Find your nearest social care office

Referrals regarding the care of an adult

If you're a GP, health worker or social care professional representing an external organisation and you wish to make a referral on behalf of an adult, you may do so using our online forms. If the referral requires an urgent same day response, please contact Call Derbyshire, tel: 01629 533190.

Emergency contact

If you need to contact us about social care before 9am or after 5pm use the emergency contact numbers.