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Find out more about current flooding in the county, safety advice, flooding alerts, hardship funding and road closures. Please check before travelling and do not drive into flood water or drive on roads that are closed. 

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Emergency contacts

There are a number of service areas which operate an out-of-hours emergency contact service.

Social care emergency out-of-hours

We provide an emergency out-of-hours countywide social care support between 5pm and 9am Monday to Friday and 24 hours per day during weekends and bank holidays.

This service is available for the public and agencies to access a range of social care staff for adults or children in need of social care. If you use these numbers in an emergency, there is also the option to speak to an out-of-hours worker.

Tel: 01629 532600

Emergency planning

Emergency planning deals with a range of emergencies such as floods, chemical leaks and gas explosions through to comparatively minor incidents. During office hours, contact emergency planning on tel: 01629 538364 or email

Out-of-hours highway emergencies

For out-of-hours highway emergencies - before 9am or after 5pm Monday to Friday, at weekends and bank holidays - please contact the police tel: 101.

Gas leaks

For out-of-hours - before 9am or after 5pm Monday to Friday, at weekends and bank holidays - suspected gas leaks should be reported to tel: 0800 111999.