Household waste recycling centres - customer satisfaction survey
Let us know what you think by completing our local household waste recycling centre survey. This helps us to identify what you like about the centres and any areas for improvement. The survey is open until 13 September 2021.
Recycling centres remain open - but only for items that you absolutely have to get rid of
All 9 of our household waste recycling centres across Derbyshire remain open 7 days a week but we are currently seeing increasing numbers of visitors to them and users are reminded to follow government guidance that says you should stay local and minimise journeys as much as possible. Please note the following important points:
- only visit one of our recycling centres if you absolutely have to dispose of waste, and then only use your nearest recycling centre
- social distancing measures are still in place at our sites and you may have to queue. Please avoid queuing on main roads
- sort your waste in to different types before you arrive
- avoid busy periods if possible such as weekends and between 10am and 4pm
- only one person should get out of each car so just take waste that you can comfortably carry by yourself. We cannot currently provide help to carry your waste at the sites except in emergency situations
- visitors are advised to wear a face covering at our centres if their health allows and should stay at home if they have coronavirus symptoms
- visitors are advised to sanitise their hands before arrival and as they leave
- we only accept household waste from Derbyshire residents and no commercial waste
- please use your kerbside collection bins as much as possible – check your district and borough council websites for details on what you can put in each bin
Find out everything you need to know including when you can visit, what’s accepted, important safety information and opening times.
How you can help
Please do all you can to minimise the amount of waste you produce and use your local district or borough council kerbside recycling collections as you would normally.
Composting is a great way to get rid of your garden waste and kitchen scraps. We have advice to make the most of the food you have and there is further information on Love Food Hate Waste.
Avoid placing items that you’d normally put in your recycling bin in your general waste bin. This takes up space in the collection vehicles needed for general household rubbish
Please do not burn any waste or leave it outside our recycling centres. Leaving waste at the gates or anywhere else is classed as fly tipping and is a criminal offence for which you could be prosecuted and fined up to £50,000 – even if you didn’t dump it. The sites are under CCTV surveillance at all times.
Use a registered waste carrier if you are arranging for someone else to take your waste away. You can do this by checking the Environment Agency’s website.
What to do with certain types of waste
Guidance for households with possible coronavirus (COVID-19) infection
Personal waste (such as used tissues) and disposable cleaning cloths can be stored securely within disposable rubbish bags. These bags should be placed into another bag, tied securely and kept separate from other waste. This should be put aside for at least 72 hours before being put in your usual external household waste bin. Gov.uk has more information about cleaning at home.