The safety of customers and staff is the our number one priority and in accordance with current government coronavirus guidelines of avoiding non-essential contact and preventing a risk of infection to others, the sites will remain shut. It is essential that we do all we can to slow down the spread of the virus.
Much of the waste that goes through the recycling centres is bulky waste (large items such as furniture, wood and metals) and garden waste. You should hold onto these items until the sites reopen.
Please do not leave any waste outside the recycling centres. Leaving waste at the gates or anywhere else is classed as fly tipping and is a criminal offence for which you could be prosecuted and fined up to £50,000.The sites are under CCTV surveillance at all times.
Please minimise the amount of waste you produce in these difficult times.
Where possible you should compost grass cuttings and hedge trimmings and if you can’t do that keep your garden waste until recycling centres reopen. Composting is a great way to turn your garden waste and kitchen scraps into a useful compost . We have advice on our website to make the most of the food you have and there is further information on Love Food Hate Waste.
Find out the locations, opening times and general information about all our household waste recycling centres.
The centres are for any items of household waste which may be too large or bulky to be taken by your normal kerbside waste collection.
We accept all household waste from residents for free.
There are restrictions on some wastes including concrete, cement, mortar, rubble, hardcore, plasterboard and asbestos.
Trade waste is not accepted.
We currently provide 9 household waste recycling centres at the following locations:
Derby City Council also operates a site on Raynesway Park Drive just off the A5111 Raynesway. Some types of vehicle may need a permit to enter this site.
All centres are open from 8:30am to 6pm daily.
The only days they're closed are Christmas Day, Boxing Day and New Year's Day.
Recycling the waste
All waste delivered to our centres is separated and sorted. This makes sure that as much waste as possible goes for reuse or recycling.
Reusing items is the best way environmentally for dealing with waste before recycling and composting. Items for reuse may go for resale through a variety of outlets including charities and other markets.
If waste can't be reused, recycled or composted, it goes for disposal.
If you have any concerns about your waste being treated in this way, please speak to one of the site attendants who will carefully deal with any items of a personal nature.
Please make sure that all personal data is removed from electrical items such as PCs, laptops, smart TVs, mobile phones, tablets and sat navs.
Help us to help you stay safe
If you need a hand unloading an item from your vehicle, just ask a site attendant who'll be happy to help.
If you require further information about access for disabled people email email@example.com or tel: 01629 538120.
All our waste recycling sites have a mobile defibrillator, in an emergency please ask a site attendant for assistance.
For your own safety please make sure you wear appropriate footwear and also gloves if you're handling glass or sharp objects.
Please take extra care around kerbs and steps and don’t climb on walls or the sides of containers to deposit your waste. Ask a site attendant for help if required.
All children aged 16 or under, and pets, must remain in vehicles for their own safety. If a child is outside of a vehicle in the public area, the site will be closed to all incoming traffic until it is safe to re-open.
Smoking is not permitted on site.
We want to make sure that when you visit any of our centres you experience the highest level of customer service.
The site staff will always help you if you need it.
In return we ask that you treat our staff with respect.
Our Customer Service Charter sets out what you can expect when you visit any of our centres and provides a few guidelines on how you can make your visit as quick and safe as possible.
Cars and small vans up to 3.5 tonne gross vehicle weight (standard Ford Transit size or equivalent) and trailers less than 2 metres in length are allowed on site. Trailers over 2 metres in length are not allowed on site.
You don't need a permit to enter any of our sites.
Height barriers may be in operation to keep trade vehicles out.
Waste delivered in a vehicle other than a private car or trailer may be queried to make sure that it's not delivering trade or commercial waste.
It's our policy not to allow pedestrian access onto any of our sites. Only vehicles are permitted. If this causes you any problems, and you'd like to discuss it further, please contact us, email: firstname.lastname@example.org or tel: 01629 533190.
You can buy 50 litre bags of garden soil improver at all our recycling centres, the current price is £3.00 per bag.
The material meets the Publicly Available Specification 100 (BSI PAS 100) standard for composted materials.