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Managing direct payments

Direct payments give you more choice and control over how your care and support is arranged, but if you pay a carer or personal assistant directly you're classed as an employer which means you will be responsible for managing money, paperwork, receipts and invoices.


We've developed a list of providers who can help you with this. We monitor these providers to make sure that they are supplying a good quality service.

Managed accounts

A managed account is where a third party provider will manage the financial side of a direct payment.

We will make the direct payment directly to the managed account provider and they will make payments for services on your behalf.

A managed account service will pay invoices for agencies, pay your personal assistant wages and HMRC bills, for example.

You will still be responsible for arranging your care, being the employer (if you choose to employ personal assistants) and ensuring that the care you arrange is affordable within your personal budget.

You will need to send any invoices or time sheets to the managed account provider who will process them and make payments as necessary. The managed account provider will let us know how your direct payments are been spent.

We will only provide additional funding for a managed account where one is necessary to enable you to manage the direct payment. If you feel you need a managed account to support you with the direct payment, please speak to your adult care worker or a member of the direct payments team.

Please contact managed account providers directly for a quote of their charges as costs will vary depending upon your circumstances and how you use your direct payment.

Payroll service without payment

A payroll service without payment will carry out calculations for you and inform you how much tax and National Insurance you should deduct from personal assistants' (PAs) pay and how much you should pay them. They will register you as an employer and act as your agent for HMRC. They will also calculate pension entitlement and advise you on this.

With a payroll without payment, you would send time sheets to the provider. They will then calculate how much the PA should be paid, and how much you should pay to HMRC and how much for any pension. They will send you this information, from which you would make the required payments. They will also provide payslips for your PA.

You will be sent an invoice for their services which should be paid from the direct payment.

Payroll costs without payment can be met from the personal budget.

Payroll service with payment

A payroll service with payment will carry out the calculations for you about how much tax and National Insurance needs to be deducted from your PAs pay. They then collect the whole amount required, including their fee from the direct payment account (usually by direct debit). A payroll provider with payment will pay your PA, their pension, and make any payments to HMRC if required.

With a payroll with payment you send the completed time sheets to the provider and they carry out the calculations and make the payments on your behalf. Payroll with payment costs can be met from the personal budget.

Approved providers

We've approved the following list of providers. Please contact the providers directly for a quote of costs based on your individual circumstances as these will vary depending upon factors such as how many PAs you employ.

Accountability – payroll and pensions

Tel: 01246 588808

email: accability@accability.com

The company provides a comprehensive managed accounts and payroll service. The payroll service including payment can be stand-alone. Once the payroll is processed customers transfer the amount to the company to cover wages and if required HMRC and Pensions so the relevant parties can be paid on the customer’s behalf.

Barrie Bookkeeping and Payroll Solutions Ltd (BBPS)

Suite 1, Airlie House
Pentland Park
Glenrothes
KY6 2AG

Tel: 0800 599 9353

Barrie provide managed accounts and payroll services with or without payment.

Payroll services cannot be provided on a stand-alone basis, and would need to be part of a managed account arrangement.

DH payroll

1 Park Road
Hampton Wick
Surrey
KT1 4AS

Tel: 0208 977 3559

Fax: 0208 943 2820

email: payroll@davidhoward.co.uk

Visit DH Direct Payments.

Company providing comprehensive managed account service and payroll service. Payroll service can be provided on a stand-alone basis but payroll payments can only be made if the company run the payroll.

Disability Resource Centre (DRC)

Poynters House
Poynters Road
Dunstable
Beds
LU5 4TP

Tel: 01582 470900

email : referrals@drcbeds.org.uk

Charity run by disabled people for disabled people. The charity provides a managed account and payroll service but do not make payments.

Ideal for all

The Independent Living Centre
100 Oldbury Road
Smethwick
B661JE

Tel: 0121 5585555 (select option 1)

For referrals email: referrals@idealforall.co.uk

For general enquiries email: dps@idealforall.co.uk

Ideal for all is a user led organisation for disabled people providing person-centred direct payment support within the social model of disability.

The organisation, which has been in business for 22 years, aims to provide the highest level of support tailored to meet individual need and designed to increase independence and wellbeing. Customers are provided with a named contact.

Ideal for all offer managed account and payroll services but customers who require a payroll service and payments to be made into the personal assistant’s bank account must purchase both a payroll and managed account service from the company.

KDC and Your Payroll

Tel: 0151 480 8873 or tel: 0151 949 5442

email: managedaccounts@kdc.org.uk or email: yourpayroll@kdc.org.uk

Visit KDC disability support portal or visit Your Payroll.

Registered charity providing comprehensive managed account service and payroll service. Payroll cannot be offered on a stand-alone basis.

Pay Packet Ltd

Contact: Jas Hayer, email: jas.hayer@paypacket.co.uk and Kerry Proudlove email: kerry@paypacket.co.uk or tel: 0800 848 8998.

Company provides a comprehensive managed account and payroll service. Customers who require a payroll service and payment to be made into the personal assistant's bank account must purchase both a payroll and managed account service from the company.

Company provides free phone helpline to support all customers.

Pay Partners Ltd

Contact Stephen Moreton or Tracy Scholes.

Tel: 0161 667 3650

email: payroll@pay-partners.co.uk

Visit the PayPartners.

PayPartners provides specialist direct payment payroll and managed account services for councils and service users.

PayPartners can only provide a Payroll service (including payment) as part of the full managed account service.

Penderels Trust

Maple House
Maple Estate
Stocks Lane
Barnsley
S75 2BL

email: derbyshire@penderelstrust.org.uk

Tel: 01332 981046

Visit Penderels Trust.

Registered charity providing comprehensive managed account and payroll service although customers can choose to use the payroll service without any other if preferred.

Rosekel Resourcing

Derwent Business Centre
Clarke Street
Derby
DE1 2BU

email: info@rosekel.com

Tel: 01332 477710

Visit Rosekel Resourcing.

Company providing a comprehensive managed account service and payroll service. Customers who require a payroll service and payment to be made into the personal assistants bank account must purchase both a payroll and managed account service from the company.

Rosekel is happy to provide a free no obligation visit to discuss their services and the help they can provide.

Contact

If you have any questions or concerns email vcs.contractsteam@derbyshire.gov.uk or tel: 01629 536339.