Coming out of hospital
Hospital discharges are conducted in accordance with the NHS and Community Care Act. The hospital staff will tell us if you need an assessment of your care needs to start or continue with care services on your return home.
Acute hospital discharges
Once the hospital has contacted us, we then have between 3 and 5 days to complete an assessment of what social care eligible needs you may have and whether a package of care is required in line with the Delayed Discharges Act.
This process also applies to those who may be in need of residential or nursing care and would meet the criteria for local authority funding.
Community hospital discharges
Sometimes you may be admitted to a local, community hospital rather than an acute hospital. You may also be transferred to a community hospital for rehabilitation following an acute hospital stay.
Discharge from a community hospital is not covered by the Delayed Discharges Act, but we'll work together with health care staff to enable you to leave hospital as soon as you're ready.
On occasion it may be necessary for you to be given temporary support to continue your recuperation. This can be in your own home or a short stay in a care home.
Our re-ablement service gives you support in your own home to regain lost skills and independence. The service can be accessed for up to 6 weeks, but can be little as one or 2 weeks depending on your needs.
Intermediate care is a service provided to help you recover from illness sooner. It involves a range of professionals including occupational therapists, social workers, physiotherapy and nursing staff working closely together to help you recover faster from illness. Like the re-ablement service, support is usually provided in your own home and normally last no longer than 6 weeks.
Intermediate care is available to all adults over 18. It can be accessed via referral from your GP or another social care or health professional. You can self-refer, or have a referral made on your behalf by a carer or family member, by contacting Call Derbyshire on tel: 01629 533190.
All referrals will be assessed using the intermediate care eligibility criteria. In general you need:
- to be medically stable and supported by your GP in the community
- to be able to benefit from time-limited assessment of rehabilitation in order to improve your level of independence
- consent - if the referral is made by a professional or your care, they need to have your consent
If it's considered that you're not suitable for intermediate care, you'll be given the reasons for the decision. You may also be given details of more appropriate services.
Derbyshire home from hospital support service
The Derbyshire Home from Hospital Service provides practical support for vulnerable people leaving hospital, or those living at home but at risk of being admitted.
You can use the service if you live in Derbyshire, or are registered with a Derbyshire GP, and have limited support from family or friends.
The Home from Hospital service is provided by a combination of staff and volunteers from the South Derbyshire CVS consortium, which includes Amber Valley CVS, Chesterfield Volunteer Centre, Erewash Voluntary Action CVS, and Connex Community Support.
The service can provide the following types of support for up to a maximum of 6 weeks:
- fetching shopping and ensuring you have a plan in place to manage shopping after the service ends.
- making sure the home environment is warm, comfortable and clean.
- arranging for key safes to be fitted and community alarm or telecare systems to be provided, if needed
- supporting you to pay bills and make appointments
- collecting medication prescriptions
- supporting you to maintain and improve your social networks
- supporting you to understand care options and plan future support
- signposting to other statutory, voluntary sector and community organisations
At the end of the 6 week period you will either:
- be able to manage day to day tasks independently, or with the same or a decreased level of support you had before your hospital admission
- choose to continue to have ongoing support from universal services
- have been assessed by adult social care for an ongoing care package
To make a referral to this service contact South Derbyshire CVS Consortium email: email@example.com or tel: 01283 817417.
Information and advice
We'll offer advice and information to help you regain your independence after a hospital stay. This is available even if you're assessed as not eligible for other support services, or are a self-funder.
You can use our brokerage service help you to find any care services you need in your local area, tel: 01629 537763. You don't need an adult care assessment in order to use this.
It's important that your family carers are involved in the plans for your hospital discharge if you want them to be.
With your consent we'll discuss your discharge arrangements with them and make sure they're willing and able to give you any support you need.
If you have any concerns about this please ask to speak to an adult care worker or contact Call Derbyshire tel: 01629 533190.