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Independent living services

Independent living services consist of one-to-one support and respond to people’s needs across a spectrum of housing related activities. Support can be delivered within the home, in a community hub or other suitable place.


Support can include:

  • help with budgeting and reducing debt
  • support with tenancy related paperwork
  • housing benefits claims and appeals
  • setting up and managing utilities
  • support to comply with the conditions of a tenancy and preventing tenancy breakdown
  • help with moving to more appropriate accommodation
  • health, wellbeing and safety advice
  • support to manage risk or crisis
  • signposting to welfare rights and other agencies

The services we fund are included in the following.

Older People

This service offers housing related support for people aged over 55 living in any type of home - private, rented or local housing association home.

Eligibility: people over 55.

Support period: short to long term.

Referral route: via your local council, support worker, self-referral, or adult social care.

Provider contact details:

Younger people

The Step Up service provides tenancy related support to young people across Derbyshire who are vulnerable and at risk of homelessness. This is a countywide service delivered by Framework Housing Association and Adullam.

Eligibility: young people aged 18 to 25 years on a case by case basis.

Support period: tailored to individual need.

Referral route: via your local council, self-referral, adult social care or children's services.

Provider contact details: Framework HA and Adullam, email: setup@frameworkha.org or tel: 0115 850 4059.

Crisis intervention

This service is for people who have an identified and eligible need for housing related support as a result of a crisis situation or a significant change in their circumstances.

Eligibility: anyone over 18 who needs support to manage a housing related crisis or significant change in their circumstances.

Support period: 6 weeks

Referral route: professional referrals only. Where an ongoing support need is identified, referrers must remain involved.

Provider contact details: Leonard Cheshire, tel: 01773 521427 email: derbyscommsupport@leonardcheshire.org

Learning and physical disabilities

This housing related support is available to people with learning and physical disabilities regardless of their housing tenure and can be delivered in the home environment.

Eligibility: people aged 18 plus with a learning disability, physical disability, Asperger's syndrome, autism, acquired brain injury, or sensory impairment.

Support period: up to a maximum of 2 years.

Referral route: professional or self-referral.

Provider contact details: Nottingham Community Housing Association, email: careandsupportderbyshire@ncha.org.uk or tel: 0115 844 3540.

Mental health

This service offers personalised support enabling people with mental ill-health to maintain their home and be in control of their housing needs.

Eligibility: people aged 16 plus with a mental health need which impacts on their ability to manage their day-to-day lives.

Support period: up to a maximum of 12 months.

Referral route: professional or self-referral via the P3 website. Contact can also be made by phone or through one of the community drop-in sessions at Ilkeston, Ripley, Chesterfield, Matlock, Buxton or Swadlincote – please see P3’s website for further details.

Provider contact details: P3 / Derbyshire Federation for Mental Health, tel: 01773 742051.