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Concessionary groups

If you fall into one of the following groups you may be entitled to reduced charges for some library services.


Renew your library books

Individuals and their dependants in receipt of Income Support and individuals in receipt of Employment and support allowance, or Job Seekers Allowance

Reduced charge for:

  • borrowing audio books
  • requests for books and audio books.

People aged 60 and over

Reduced charge for:

  • borrowing audio books
  • requests for books and audio books.

Gold Card holders

Reduced charge for:

  • borrowing DVDs
  • borrowing audio books
  • requests for books and audio books.

Children under 12

No charge for:

  • overdue books or audio books
  • requesting books or audio books
  • borrowing audio books
  • replacement stationery.

Young people aged 12 to 17

No charge for:

  • borrowing audio books
  • requesting books or audio books.

Reduced charge for:

  • overdue books or audio books.

b_line card holders

Reduced charge for:

  • borrowing DVDs

Students in full-time education

Reduced charge for:

  • requesting books

Visually impaired people

No charge for:

  • borrowing or requesting audio books

Reduced charge for:

  • borrowing DVDs
  • requests for books

Over 18s with a learning disability

No charge for:

  • overdue books or audio books
  • borrowing audio books
  • requesting books or audio books

Reduced charge for:

  • borrowing DVDs

Young people with a learning disability, special educational needs, or aged 12 up to 18th birthday and in care

No charge for:

  • overdue books or audio books
  • borrowing audio books
  • requesting books or audio books

Reduced charge for:

  • borrowing DVDs.

Home Library Service and 'Friends and Family' users

No charge for:

  • overdue books or audio books
  • borrowing audio books
  • requesting books or audio books.