The NHS system can be very different to other healthcare systems across the world.
You can get information explaining how the NHS works and how to access services translated into Ukrainian and Russian on the Doctors of the World website:
Everyone who is ordinarily resident in Ukraine and their immediate family members who are lawfully in the UK can access NHS care in England for free.
Some services still incur charges, like prescriptions, dentistry, and optometry – but guests from Ukraine may be eligible for reduced charges or free care for these services.
Health information and advice is also available 24-hours a day from the NHS for free, telephone: 111. If an interpreter is required, guests can ask for an interpreter in their language by saying "interpreter please".
Registering with a GP
Ukrainian arrivals can receive emergency treatment from a GP surgery for 14 days. After that, they will need to register with a GP.
Registering with a GP is important. Ukrainian nationals won't need to provide proof of address, identity or immigration status when registering with a GP practice, but it's helpful if they're able to supply any documents.
Getting a prescription
Ukrainian nationals will need to visit their new GP to get a prescription. They should then take their prescription to a pharmacy to receive the medication. They may need to pay for prescription medicines. Pharmacists can give free advice on treating minor health problems, such as colds and coughs. Find a local pharmacy.
Immunisations
In England, most vaccinations are offered free on the NHS. Vaccinations can protect you throughout your life. To protect children as early as possible many vaccines are offered to babies and toddlers before they start school.
Vaccines are the safest way for your guests to protect themselves and their family from serious infections.
Read information about getting up-to date-on vaccinations when moving to the UK including links to translated versions.
Dentistry services
Ukrainian nationals can register with a dentist as either an NHS patient or a private patient. Find a dentist.
Regular dental check-ups are preferable to waiting until there are dental issues. If urgent dental help is needed, telephone: 111.
Maternity care and midwifery services
A GP can arrange appointments with maternity and midwifery services. Children under the age of 5 are supported by the health visiting team and a referral to the team should be made by the GP.
Sexual health services
Derbyshire Sexual Health Services offers a confidential service for sexual health needs including providing contraception and services to help treat and prevent sexually transmitted infections (STIs).
Services are available for all ages in clinics across Derbyshire, with some services (over 16s) also available online.
Find out more about Derbyshire Sexual Health Services or telephone: 0800 328 3383 for free.