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Emergency help in winter weather

Find out what to do in an emergency during severe winter weather.


If you need help for a medical emergency or fire tel: 999. Emergency services will get help to you.

Healthcare appointments

Do you need to travel for an appointment to receive dialysis, chemotherapy or radiotherapy? Call your healthcare provider first to make sure your appointment has not been cancelled.

If an ambulance usually picks you up and drops you off, contact your provider.

If you usually travel to your appointment by yourself or with family or friends, and you're concerned the road conditions are too bad to travel, Call Derbyshire tel: 01629 533190 and we'll try and arrange to get you there and back.

Are you an elderly or disabled person expecting a visit from the district nurse for essential healthcare or a new or expectant mother with a midwife appointment? Contact that service to check if visits or appointments are still scheduled.

We'll be working with all these other agencies to help services like this continue.