Our priorities are:
- Outcome focussed: supported people to live their best lives independently at home, connected to the community and local resources.
- Short-term support: helping people recover and regain stability, independence and control following a personal crisis or illness.
- Joining up support: working across system with partners, carers and residents to provide support in a safe, supportive homelike setting.
- Co-production: develop more equal partnerships between people who use services, carers and professionals to deliver better outcomes.
- Supporting carers and our workforce: recognise and value carers and our social care workforce and the contribution they make.
- Standards and value for money: make sure there is good choice of affordable care and support available across the county with a focus on people's experiences and improving quality.
What our stakeholder engagement told us
Our stakeholder engagement has highlighted that supporting each of these priorities is a need to improve access to better information. We will build this in to our work from the outset as we deliver against this strategy.
How will you know that we have delivered our priorities?
We will be using the Think Local Act Personal statements as a test that people can measure our service against.
They are simple 'I' statements which if they can agree with, they will know that we have successfully delivered. You can read more about the statements on Making it Real - Think Local Act Personal.
We will be asking people using our services to tell us if we deliver a service that supports them to live the life they want to live - their best life. This will be both informally when a service is provided and formally in a 6 monthly questionnaire so that we can establish a baseline and continuously improve what we offer.
We'll know the strategy is successful when:
- people can make the best possible choices about their health and care
- people tell us they feel supported as an individual and are working to achieve their goals
- people feel a sense of independence and connection to their communities
- our system is sustainable
Annual strategic action plan
The strategy will be accompanied by annual strategic action plans which provide more detail. We'll make sure our citizens can be more involved in helping set these plans and priorities through our governance structure.
Our action plans will be published and shared.
We will set up ways for people to hear our progress and challenge us where things aren't working.