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Derbyshire Libraries customer satisfaction survey 2026

Status: Open

Opens: 28 September 2026 - Closes: 25 October 2026


What this consultation is about

We're running a customer satisfaction survey to give customers of Derbyshire's Libraries the opportunity to tell us what they think of the services on offer.

The results will be analysed and shared on the Derbyshire County Council and Libraries websites. The findings will provide insight into what customers feel our priorities should be, and will be used to target resources and inform the future development of services.

You can complete the survey online, or pick up a paper copy from any of our libraries, mobile libraries or the home library service.

This questionnaire may also be available in other formats. If you require a different format, email haveyoursay@derbyshire.gov.uk or telephone: 01629 533190.


How to take part

We are carrying out this consultation in the following ways:


Who is the consultation aimed at?

Which part of Derbyshire is this consultation aimed at?
  • All Derbyshire (excluding Derby City)
Generally, who is this consultation aimed at?
  • Service users
Specifically, who is this consultation aimed at?

How will we let you know the results?

Feedback about this consultation will be available by the following methods:

  • Our website