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Changes to the eligibility criteria for the community alarm system

Status: Closed

Opens: 21 February 2022 - Closes: 1 May 2022

What this consultation is about

We're consulting on proposals to make changes to the community alarm only element of the Assistive Technology service, to ensure that the eligibility criteria is fair and equitable across Derbyshire.

A community alarm operates via a pendant or wristband worn by a person, which is connected to a telephone line through a base unit and linked to a monitoring centre. If help is needed, this is obtained by pressing the button on the pendant or wristband which triggers an alert to the monitoring centre to summon assistance.

We're proposing that anyone who currently receives our funded community alarm service because they are in receipt of Housing Benefit or Pension Credit will no longer be automatically eligible for the service.

Instead, everyone who only uses our funded community alarm will be reviewed and people assessed as eligible, and only requiring a community alarm service (and not a wider package of care), will be provided with the equipment free of charge,  but will need to pay the monitoring cost.

More information can be found in the Cabinet Report - Assistive Technology Services on the Council’s Democracy website:

Read more information about co-funding arrangements for non-residential care.

How to take part

We are carrying out this consultation in the following ways:

  • By email
  • By post
  • Questionnaire - Online
  • Questionnaire - Paper
  • Virtual meetings with the public

Who is the consultation aimed at?

Which part of Derbyshire is this consultation aimed at?
  • All Derbyshire (excluding Derby City)
Generally, who is this consultation aimed at?
  • Service users

How will we let you know the results?

Feedback about this consultation will be available by the following methods:

  • Our website

Contact details


  • County Hall
    DE4 3AG