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Due to essential maintenance, this website may be unavailable for a short time on Saturday 28 or Sunday 29 May 2022. Apologies for any problems this may cause.

Contact Trading Standards

Ways to contact Trading Standards.


Consumers and businesses

If you require advice about a product or service that you have purchased or should you wish to make a complaint to Trading Standards about a business, either visit the citizens advice website or contact the Citizens Advice consumer helpline tel: 0808 223 1133.

See our consumer advice for more information.

Business advice

We offer a range of business advice services, to find out more please read our advice for businesses.

Derbyshire Trusted Trader

Derbyshire Trusted Trader can help you find honest and reliable traders who commit to doing a good job for a fair price. You can find a Trusted Trader, leave feedback to apply to be a Trusted Trader.

Other enquiries

For any other enquiries, email: trading.standards@derbyshire.gov.uk or write to:

Derbyshire County Council
Trading Standards Service
County Hall
Matlock
Derbyshire
DE4 3AG

We're committed to providing an excellent service. If you're unhappy with our service in any way, please take a look at our corporate complaints procedure.