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We’re planning some essential maintenance to our website on Wednesday 24 October 2018 which means that you won’t be able to access some of our services. Find out more about the planned website work.

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Contact Trading Standards

Please contact us by any of the ways listed here.


Citizens Advice consumer service

Citizens Advice consumer service offers you free, confidential, impartial and independent advice.

Citizens Advice consumer service

Consumers

If you want advice or to complain about a Derbyshire trader, either visit the citizens advice website or contact the Citizens Advice consumer helpline on tel: 03454 04 05 06

See our consumer advice pages for more information.

Businesses

If you want some advice, or you wish to request a talk or presentation from us, email: trading.standards@derbyshire.gov.uk or fill in our business advice request form. Alternatively you can tel: 01629 533190 or write to:

Derbyshire County Council
Trading Standards Service
Chatsworth Hall
Chesterfield Road
Matlock
Derbyshire
DE4 3FW

We're committed to providing an excellent service. If you're unhappy with our service in any way you can take advantage of the corporate complaints policy.

Let us know if we failed to meet your expectations.