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We’re having problems with our Call Derbyshire telephone lines. Please only call us on tel: 01629 533190 if your call is urgent. We’ll make sure things are back to normal as soon as possible. We're sorry for any problems this may cause.

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Report a street light fault

Report a problem or fault with a street light, lamp, lit traffic sign or bollard.


Report a street light fault

Information needed to report a fault

Each lamp and illuminated sign has a unique identification number stencilled on it. It helps if you can give us these important details:

  • lamp (or illuminated sign) number 123456
  • street (or footpath from or to): Newbold Road
  • location: outside number 30, between number 38 and 40, opposite number 23
  • problem: lamp out or dim

This helps us to give the best possible service and keep our costs to a minimum.

Emergency street lighting faults

Emergency faults include:

  • exposed cables
  • street light or illuminated sign that has been knocked down or has something hanging loose
  • a door missing

Please report it immediately:

  • Call Derbyshire, tel: 01629 533190 from 8am to 8pm Monday to Friday, and from 9.30am to 4pm Saturday
  • Derbyshire Police, tel: 101 outside the hours listed

Please provide as much information as possible on the location of the fault so that we can sort out the problem quickly.

Never attempt to help by covering up or touching the wiring as you could electrocute yourself.