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Personal protective equipment for the private, voluntary and independent sector

Information on personal protective equipment (PPE) for private, voluntary and independent (PVI) providers in adults and children's residential, nursing and home care, direct payment clients and personal budget holders employing personal assistants.

Information on supply arrangements for schools and early years providers is available on Services for Schools (S4S).

This information is for providers in Derbyshire County only. Derby providers should contact Derby City Council for advice and support, email

PPE guidance

The government advises using appropriate PPE for each work setting. Providers, direct payment clients and and personal budget holders employing personal assistants should follow government guidance to make their own risk assessments about the use of PPE and face coverings according to local circumstances.

Relevant government guidance for COVID-19 is listed on this page. This guidance supplements health and safety guidance for PPE already required for protection while undertaking specific work and which should continue to be worn as normal.

Social care and nursing staff may meet workers from other sectors who need different PPE for their usual day-to-day work. This is normal and should not be a cause for concern.

It is vital that all staff follow instructions and training about how to put on and take off PPE and how to dispose of it safely after use. There is guidance for putting on and removing PPE provided by Public Health England (PHE) for both non-aerosol generating procedures (AGP) and AGP procedures.

Providers may want to refer to useful information on the safe disposal of PPE in our PPE guidance for employees.

Face coverings

Face coverings are not PPE but do help to reduce the spread of coronavirus to other people when used with social distancing and good hand hygiene.

The government has said it is mandatory to wear a face covering in many public indoor spaces and has published guidance on face coverings, including when to wear face coverings and exemptions.

PPE supply

Adults and children's social care providers and nursing homes should continue purchasing 'business as usual' PPE (the items and quantities used prior to the COVID-19 pandemic), and all face coverings directly from their usual suppliers using their own funds.

Additional items and quantities of PPE arising from COVID-19 and in accordance with government guidance on usage can be ordered from the government's PPE Portal and ourselves as outlined on this page.

Ordering PPE

CQC and OFSTED registered social care providers

All CQC and OFSTED registered residential and domiciliary nursing and social care providers can register on the government's PPE Portal to order COVID-19 additional items immediately.

Full details about the PPE Portal, including the items available and order quantity limits, can be found in the government's guidance - how to order COVID-19 personal protective equipment (PPE).

Contact the PPE Portal customer service team on tel: 0800 876 6802 if you have any questions about registering and using the PPE Portal. The team is available from 7am to 7pm, 7 days a week, to help resolve your queries.

All other social care providers

All other private, voluntary and independent social care providers not eligible for supply by the PPE Portal should request supply from our PPE supplies team.

This includes:

  • direct payment clients and personal budget holders employing personal assistants
  • mental health community care
  • resident and non-resident informal (unpaid) carers
  • foster carers
  • supported living, extra care, shared lives and day care services
  • rough sleeping services
  • domestic violence refuges
  • other non-NHS services delivering a health and social care function
Place an order for PPE

One order can be placed each week as needed. Up to 14 days stock of each relevant item can be requested with each order.

If you're unsure about your eligibility for free PPE or have a query about the online order system, contact the PPE supplies team by email

Delivery and collection

Orders should be placed in good time, and will be delivered within 3 to 10 working days. Orders can also be collected from County Hall, Matlock if requested.

Current stock levels

The PPE supplies team will check all orders and, if necessary, prioritise supply based on the stock available for each item.

Local buffer stock

We recommend that all providers, direct payment clients and and personal budget holders hold up to 7 days buffer stock of PPE. This is to ensure business continuity if there is a minor delay in placing an order or unforeseen disruption to supply.

Emergency support

If required, emergency advice and support is available as appropriate from:

  • PPE Portal customer services team, tel: 0800 876 6802 - 7 days a week from 7am to 7pm
  • our PPE supplies team by email - Monday to Friday from 9am to 5pm except public holidays

Outside the hours for these services, you may contact our duty officer for advice on tel: 01629 533190 (option 2 - adult):

  • Monday to Friday from 5pm to 11pm
  • weekends and public holidays from 8am to 11pm

If both ourselves and the PPE Portal are unable to help, you cannot get PPE through any other route and have run out or will do so imminently, contact Unipart Logistics PPE customer services team, tel: 0800 876 6802. The team is available Monday to Sunday from 7am to 7pm.

Product quality standards

For a limited period, for health and social care use only, some COVID-19 PPE need not have a UKCA or CE marking, in line with The Personal Protective Equipment (Temporary Arrangements) (Coronavirus) (England) Regulations 2020.

Supplies without a UKCA or CE mark can be used only if provided by the UK government through approved outlets including the PPE Portal and our logistics hub. These items will have been tested and assessed by HSE as having met the necessary quality standards.

PPE must have a UKCA or CE (until 1 January 2022) quality mark if not used for health and social care purposes.

Reporting concerns

Providers should report immediately any quality issues to the relevant supplier:

Any damaged or used PPE should not be worn and be disposed of safely.


Approved PPE for 'business as usual' purposes and for quantities in excess of government guidance is readily available for purchase from a wide range of commercial wholesale suppliers. Smaller amounts of approved PPE are also available from a range of reputable online retailers and on the high street, including some chemists.

A selection of suppliers who may be able to supply PPE are on the supplier list attached to this page. The list is not exhaustive and there are other suppliers available throughout the UK. All suppliers have given permission for their details to be included on the list.


We do not provide any guarantees or warranties about any supplier or the products they supply. It is the responsibility of each purchaser to exercise due diligence, confirm the suitability of the supplier and their products, and to carefully consider any associated risks before entering into any agreement with a supplier to purchase their products. Caution should be exercised when payment is requested upfront.


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