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Support in self-isolation

Advice and support if you are in self-isolation due to coronavirus.

Find out more about self-isolation and what you need to do.

Financial support

If NHS Test and Trace have alerted you or your child to self-isolate, you could be eligible for a support payment of £500. You'll be eligible if you:

  • have been asked to self-isolate by NHS Test and Trace
  • are employed or self-employed
  • cannot work from home and will lose income as a result
  • get Universal Credit, Working Tax Credit, income based Employment and Support Allowance, income based Jobseeker's Allowance, Income Support, Housing Benefit or Pension Credit
  • your child aged 15 or under, or aged 25 or under with an education, health and care (EHC) plan, has been asked to isolate by NHS Test and Trace

If you're not on these benefits, discretion may be made for individuals on a low income and facing hardship.

The payments are being administered by your district or borough council and you can apply for a payment on their websites:

You can make a claim up to 14 days after your period of self-isolation has ended.

Emotional support

We appreciate that self-isolating can take a toll on your mental health and leave you feeling anxious, worried or lonely.

We've pulled together some useful advice and resources to boost your mental health during your period of isolation.

Food deliveries and prescriptions

If you have no friends or family to call on, our Community Response Unit can help.

We can help you with shopping, accessing a supermarket priority slot, fetching your prescription or finding someone to have a chat with.

Transport to vaccination centres

If you're a resident of Derbyshire and struggling to get to your COVID-19 vaccine appointment or if you are in financial hardship and unable to meet the costs of travel to and from your COVID-19 vaccination appointment the Community Response Unit can help you to find suitable transport options.