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Council services affected by coronavirus

Restrictions in England are being relaxed in the first step on the government's roadmap out of lockdown. Here's all you need to know about council services during the coronavirus outbreak. 


We're still working to deliver essential services for our residents, but we've temporary closed some services to ensure the safety of our residents and employees in line with government guidelines. We appreciate that this is a difficult and challenging time and we'd like to thank you for your continued support and understanding.

Recycling centres

Our household waste recycling centres will continue to stay open 7 days per week but users are reminded to follow government guidance that says you should stay local and minimise journeys as much as possible.

Only visit if you absolutely have to dispose of waste and only use your nearest recycling centre and choose quieter times to visit if possible such as weekdays, before 10am and after 4pm.

Countryside sites

Our countryside sites and car parks are open for local exercise in line with government guidance that says you should stay local and minimise your journeys as much as possible.

You may visit with up to 5 other people (rule of 6) or one other household.

See the latest information about visiting our countryside sites.

Community Response Unit

Our Community Response Unit is open to support the most vulnerable who have no friends or family to call on.

Libraries

See the latest information about services currently offered by our libraries.

Adult education

From April, and in line with national easing of lockdown, most adult learning will be taking place online where possible. Adult community education centres are open for 16 to 19 vulnerable learners, and for some courses that are most suited to being face to face. We'll continue to follow up-to-date government guidance to ensure our centres are COVID-secure.

Please don't visit our centres in person for any other purpose, but instead contact your local adult community education centre by email. Or you can phone and leave us an answerphone message and we'll call you back.

Outdoor education

Safety measures are in place at Lea Green and White Hall. Both Lea Green and White Hall Centres have been continuing to support children in care as we have done since the start of the pandemic.

We're following guidance from the Department of Education who have not yet given a date for the recommencement of school visits. We're planning for schools to be in for day visits after the Easter break. We don't think any residential stays will be possible until at least 21 June 2021 but we're waiting for the guidance to confirm this. We'll update this as soon as we have some more information.

Children's centres

All our children's centres remain closed, however families are still receiving support from the staff.

Information, support and guidance for parents during the coronavirus outbreak can be found on the respective Facebook pages of our centres.

Buxton Museum and Art Gallery

Buxton Museum and Art Gallery will welcome visitors back on Tuesday 18 May 2021.

Derbyshire Record Office

The Derbyshire Record Office will reopen on Tuesday 13 April 2021, operating a limited service by appointment only.

Register offices - births, deaths, marriage and civil partnership

Due to the coronavirus pandemic and line with government restrictions Derbyshire Registration Offices will be running a slightly reduced service to prioritise urgent appointments.

Care homes

Following the government announcement that residents in care homes residents can now nominate 2 visitors from 12 April 2021, arrangements have now been made in all our care homes for this to take place. Please read the guidelines for care home visitors.

Day centres and respite breaks

A number of our day services have reopened and we are looking at the dates in the government's roadmap to see how we can safely resume more services.

50+ forums, Time Swap and First Contact

Our 50+ forums, Time Swap initiative and First Contact service have been suspended. Those who need support during the coronavirus outbreak, and do not have friends or family to call on, can get in touch with our community response unit.

Offices

Our offices across the county are closed for visitors. Our employees are reminded to work from home, where possible and agreed with their services.

Talk Fostering

We're holding virtual Talk Fostering events.

Our normal Talk Fostering events have been postponed. We apologise for any inconvenience caused and will look to reschedule as soon as we can. If you still want to chat to our fostering team and find out more about fostering you can do so by filling out our online fostering enquiry form.

Live Life Better Derbyshire

All Live Life Better Derbyshire services are open, but to keep you and our staff safe services are now delivered online or over the phone.

Direct payments and personal assistants

We've published guidance about Derbyshire direct payments, direct payment employers and personal assistants, and how these are being impacted by the coronavirus.

District councils

You can find information on how coronavirus has affected district and borough council services on their respective websites.

Derbyshire Pension Fund

There may be a delay to the fund's normal response time in dealing with enquiries due to the number of staff working remotely. Find out how coronavirus is affecting the Local Government Pension Scheme.