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Council services affected by coronavirus

Here's all you need to know about council services during the coronavirus outbreak and the national lockdown restrictions


We're still working to deliver essential services for our residents, but we've temporary closed some services to ensure the safety of our residents and employees in line with government guidelines. We appreciate that this is a difficult and challenging time and we'd like to thank you for your continued support and understanding.

Recycling centres

Our household waste recycling centres will continue to stay open 7 days per week but users are reminded to follow government guidance that says that "you must not leave, or be outside of your home except where necessary".

Please only visit if you absolutely have to dispose of waste and only use your nearest recycling centre.

Visitors are also advised to wear a face covering at our centres if their health allows and should stay at home if they have coronavirus symptoms.

Countryside sites

Our countryside sites and car parks are open for local exercise in line with the government's national lockdown restrictions which state you should not travel outside your village or town.

You may leave home to exercise with your household (or support bubble) or one other person. This is limited to once per day.

See the latest information about visiting our countryside sites.

Community testing sites

Our coronavirus community testing sites will remain open during the national lockdown. Find out more about community testing in Derbyshire.

Community Response Unit

Our Community Response Unit is open to support the most vulnerable who have no friends or family to call on.

Libraries

See the latest information about services currently offered by our libraries.

Adult education

From January 2021, and in line with national lockdown arrangements, adult learning will be taking place online where possible. Adult community education centres are open for 16 to 19 vulnerable learners, and we will continue to follow up-to-date government guidance to ensure our centres are COVID secure.

We ask that you don't visit our centres in person for any other purpose, but instead contact your local adult community education centre by email, or you can phone and leave us an answerphone message and we'll call you back.

To keep up to date and find the latest information on adult education:

Outdoor education

New important safety measures are in place at Lea Green and White Hall.

We'll continue to be closed to the public until further notice.

Children's centres

All our children's centres remain closed, however families are still receiving support from the staff.

Information, support and guidance for parents during the coronavirus outbreak can be found on the respective Facebook pages of our centres.

Buxton Museum and Art Gallery

Buxton Museum and Art Gallery is closed.

Derbyshire record office

The record office is closed.

Register offices - Births, Deaths, Marriage and Civil Partnership

Due to the coronavirus pandemic and line with government restrictions Derbyshire Registration Offices will be running a slightly reduced service to prioritise urgent appointments.

Care homes

Given the particular risk posed by the COVID-19 virus to those over 70 years old and with underlying health conditions and following advice from our Director of Public Health, visiting is suspended in all our care homes except for closed window visits.

We're supporting families using technology to keep in touch with their loved ones and looking at further ways to support COVID-safe visiting. Information about visiting will be updated once we've received further government guidance.

Day centres and respite breaks

A number of our day services have reopened and we are looking at the new guidance from the government to see if they will be affected.

50+ forums, Time Swap and First Contact

Our 50+ forums, Time Swap initiative and First Contact service have been suspended. Those who need support during the coronavirus outbreak, and do not have friends or family to call on, can get in touch with our community response unit.

Offices

Our offices across the county are closed for visitors. Our employees are reminded to work from home, where possible and agreed with their services.

Talk Fostering

We're holding virtual Talk Fostering events.

Our normal Talk Fostering events have been postponed. We apologise for any inconvenience caused and will look to reschedule as soon as we can. If you still want to chat to our fostering team and find out more about fostering you can do so by filling out our online fostering enquiry form.

Live Life Better Derbyshire

All Live Life Better Derbyshire services are open, but to keep you and our staff safe services are now delivered online or over the phone.

Direct payments and personal assistants

We've published guidance about Derbyshire direct payments, direct payment employers and personal assistants, and how these are being impacted by the coronavirus.

District councils

You can find information on how coronavirus has affected district and borough council services on their respective websites.

Find your district and borough council.

We have more information on coronavirus including the latest government guidance, recognising symptoms and how to prevent the spread.

Derbyshire Pension Fund

There may be a delay to the fund's normal response time in dealing with enquiries due to the number of staff working remotely. Find out how coronavirus is affecting the Local Government Pension Scheme.

If you need to contact the fund, please use their online pensions enquiry form. This is the best way to ensure your message is received and your enquiry is dealt with as soon as possible.

To send an attachment, you'll need to send them an email, but remember it's your responsibility to ensure your personal data is sent securely.

If you need to speak to a member of the team urgently, the fund's helpline is currently running a limited service and is available on weekdays from 9am to 1pm tel: 01629 538900.