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First Contact Derbyshire signposting scheme

The First Contact Derbyshire Signposting Scheme is a multi agency referral scheme to put you in touch with services and organisations who can provide help to improve your health and wellbeing and stay independent.

By simply answering a short series of questions about the sort of help, advice and information you would like, we can connect you with the relevant services.


First Contact is a free service for adults living in Derbyshire. We run the scheme in partnership with local agencies and some of our in-house services.

Services that can be accessed through First Contact

We work with a variety of in-house services and statutory and voluntary sector organisations who can provide information on the following.

Staying safe and well at home

Including:

  • home fire safety checks and smoke alarms
  • preventing falls
  • warm homes advice

Social and recreational activities

Including:

  • local social groups, clubs and activities
  • home library service

Benefits advice

Including:

  • welfare benefits check

Unpaid carers support

Including:

  • support for unpaid or informal carers
  • advice and support for parent carers

Health and wellbeing

Including:

  • stopping smoking
  • weight management
  • getting active
  • emotional wellbeing

Support with managing daily living activities

Including:

  • help with manging personal care, mobility, making meals, social contact
  • advice on equipment and aids to help at home

Making a referral

Please do not use this form to contact us about safeguarding matters or to request an urgent assessment.

Please complete this form to make a referral to the First Contact Derbyshire Signposting Scheme. You can make a referral for yourself, a family member or a friend. If you're a professional you can refer a client or patient.

You can make a referral to the First Contact Signposting Scheme online.

Make a First Contact Referral

If you have any problems making a referral or have any questions, email asch.first.contact@derbyshire.gov.uk

If you're making a referral on behalf of someone else you must get their permission first. By completing the 'statement of consent' you are confirming that you've gained their consent and explained the scheme to them.

All the information in the form is confidential and will be submitted securely. If you provide your email address, you'll receive an email upon successful submission followed by a second email to confirm the referral has been received and opened.