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Libraries reopening

From Monday 19 October all of our libraries will be open for customers. 


Join the library

As part of our phased reopening we are reinstating reservations for customers, and from Monday 19 October customers will be able to request books from other libraries. All standard fees and loans will be applied from this date.

There is no need to book an appointment in most of our libraries, but you may need to wait because there are restrictions on the amount of borrowers allowed in at one time. Also, when visiting a library you will be asked to wear a face covering, as you would in a shop, unless you are in one of the exempt groups.

Due to the layout of Whaley Bridge library, you will still need to book an appointment before visiting so we can limit numbers of people and ensure social distancing.

These re-openings are subject to change due to the nature of the COVID-19 pandemic and the government guidance that we need to follow.

Browsing has been reintroduced in all of our libraries. We may still need to carry out individual site visits on some libraries, so it is always best to check in advance for the latest information about the library you intend to use.

Our mobile library service and our home library service have also reopened but with some restrictions still in place.

Libraries opening soon

Wingerworth Library will reopen on Monday 19 October now that we have ensured it can be used within current guidelines to ensure customer and staff safety.

Library services currently available

The following services are now available.

Lending

  • All standard fees and loans will be applied from Monday 19 October 
  • Browsing will be available in all libraries.
  • No appointment will be necessary.
  • You may have to queue outside if the building is at capacity.
  • Initially, there will be a 15 minute dwell time per customer.
  • We will request details for track and trace.
  • Please use hand sanitiser on entering the library.
  • You will be asked to wear a face covering, as you would in a shop, unless you are in one of the exempt groups.
  • Returned items will be quarantined for 72 hours.
  • Self-service will be in use where available.
  • Requests from other libraries.

Using the public computers and photocopiers

  • Ring or email the library if you want to book a computer.
  • You will be given a date and time to use the computer.
  • Only one person per computer will be permitted.
  • A maximum of 45 minutes per session will be allocated.
  • Staff assistance will be unavailable during this period.
  • Normal print charges will apply
  • photocopying will be available - normal charges will apply
  • The customer computer at Old Whittington library remains unavailable to ensure social distancing.

Our digital service

Our free e-lending and online service will continue:

  • Provision of digital resources for adults and children (ebooks, e-audiobooks, e-magazines, and e-newspapers)
  • Library Information Service (email and callback service to answer general enquiries, assistance with digital queries)
  • Derbyshire Parish registers access from home
  • ‘Libraries from home’: our pages with children’s resources, entertainment and culture, reminiscence resources, and digital and information) will continue to be updated
  • Derbyshire Libraries Facebook and Derbyshire Libraries Twitter events and activities:
    • current children's activities include: weekly storytimes, rhymetimes, activity club, family bookshare, ebook reviews
    • current adult activities include: monthly online reader and listening group, ebook and e-audio mini reviews, wellbeing activities (cookery, craft, gardening videos), reading promotions (for example: the Women's Prize), local history in pictures, digital support and information weekly posts

Services that we will keep under regular review

  • Reader groups
  • Computer one to one sessions
  • Use of meeting rooms, events and activities
  • Toilets and baby change
  • Newspapers
  • Donations including food bank drop-off points
  • Study space
  • Volunteering opportunities

Further information

You can contact the Library Information Service tel: 01629 533444 and leave a message to receive a call-back from a member of the library service team. You can also email them at ask.library@derbyshire.gov.uk

Examples of how the service can help include:

  • help and advice on using a computer, tablet or smart phone
  • locating contact details for organisations and support
  • homework, hobbies and research
  • support to access ebooks, e-audiobooks, e-magazines and e-newspapers