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Buxton Museum and Art Gallery visitor information

We're pleased to tell you that the museum is now 'good to go'. The staff are looking forward to welcoming you from Tuesday 8 September 2020. We're as sure as we can be that you'll have a safe visit.

Whether you're looking forward to your first visit, or coming back, your visit will be a bit different.


Book your ticket for Buxton Museum and Art Gallery

Booking a timed arrival slot

The museum is open from Tuesday to Friday with available slots from 10am until midday and then 2pm until 3pm. The museum will close at 4pm.

Choose a convenient time slot. They are currently every 30 minutes. Up to 6 people from one household will be able to come together.

Having timed arrival slots allows you to have a more personal visit and feel lot safer while we can manage visitor numbers.

Please don't miss your time slot, or you won't be able to come in.

The information you give us when you book will be kept for 21 days, in case we need to track and trace you. We hope this won't be necessary. We won't do anything else with this information except delete it after 21 days.

Admission is free. If you'd like to (we would appreciate it), please leave a donation when you book your ticket. Your donations help us look after the collections.

Your tickets

You don't need to print anything out, just bring your phone or tablet with the booking on it. Don't forget your face covering.

What you can and can't bring

Please bring a face covering unless you are exempt from using one.

Don't bring bulky bags or rucksacks as we can't check them in.

If you like quizzes and colouring in, bring your own pencils and a board to rest on. You could also print off and bring some of our worksheets.

Arriving at Buxton Museum and Art Gallery

Use the big square button by the door to open the front door and a member of staff will welcome you. Government guidance requires you wear a face covering during your visit. If you've forgotten one, we can help.

During your visit

You'll see a hand sanitising station immediately inside the museum where a member of staff will meet you. Please sanitise frequently, whenever you've touched anything. There are stations all around the route.

Are there children in your group? Nominate the responsible adult (and tell us) so that everyone stays safe while you're here.

We've put in a one-way system. Follow the directions around the 2 floors of galleries.

Keep your social distance. You may be in your family bubble, but there are staff and other visitors around. If you want help, please ask the staff.

The museum's passages are narrow, so give way to people coming in or out of the galleries. Please don't pass people on the stairs but wait until the staircase is free.

You may prefer to use the lift. The lift is single occupancy, unless you have a carer or supporter with you, in which case 2 people may go in the lift. Sanitise your hands before and after you travel. Staff will clean the lift while it waits at the first floor.

The galleries

There are 2 large galleries upstairs. You may feel safer if your group is the only one in either of them. A member of staff will be visible from the doors and can let you know how busy it is.

Gallery 1 is the main art gallery. Keep left as you enter and walk around the gallery. Take your time, enjoy and share the work.

'Wonders of the Peak' tells our best stories, 350 million years of history in the making of the Peak District. This time keep right. Say hello to the bear. You can make him roar if you have any loose change in your pocket.

For more information about the artefacts and less risk of infection visit the Wonders of the Peak website.

We haven't removed all the handling artefacts but please look rather than touch. Staff will be around the galleries cleaning any surfaces. When you're ready, make your way back to the stairs. For the time being, we cannot open the gift shop, but we'll do so as soon as we can.

Toilets and baby changing

The toilets and baby changing facility are available. There is soap for handwashing, and paper towels and air driers to dry your hands. There is more sanitiser outside the toilets. The caretaker is on duty cleaning toilets, surfaces and regular touch points throughout the day.

After your visit

There are lots of cafes in Buxton to enjoy coffee, cake or a snack and talk about your visit. If you had a good time let us know – Facebook, Twitter, Instagram, and Tripadvisor all count. Plan beforehand to combine your visit here with Poole's Cavern, or visit the Pump Room and explore the Pavilion Gardens.

Thanks for coming – come again. We'll update this guidance as things change. We look forward to seeing you soon.

AdmissionMuseum visitors

Tuesday to Friday from 10am to 1pm and 2pm to 4pm.

Last admissions will be one hour before closing.

Enquiries

Museum staff may be able to help you identify archaeological, geological, art and local history objects. Valuations cannot be given. Charges apply for research enquiries. Please contact us to arrange an appointment.

Facilities and access

The museum has a ramped entrance, automatic doors and accessible toilets. There is a lift between the floors.

There are also baby changing facilities.

The public computer have been withdrawn for now. There are public computers available at Buxton Library. Please tel: 01629 533460 to book.

Shop

We're unable to offer the shop for now, but it will be back soon.

We do not sell or serve refreshments, but there are lots of places to eat and drink nearby.

Keeping in touch

Join a mailing list to receive what's on brochures, exhibition preview invitations or event information.

Or keep up to date on the museum social media channels:

How to find us

Buxton Museum and Art Gallery
Terrace Road
Buxton
Derbyshire
SK17 6DA

There's limited free short-term (40 minutes) parking on the road directly outside the museum.

Pay and display car parking is available near the museum (High Peak Borough Council - The Slopes and the Market Place).

Buses stop a few minutes away on Terrace Road and the Market Place.

The train station is 10 minutes walk from the museum.