Equal opportunities for learning
We provide a good and welcoming learning experience for all, especially for those who are new or returning to learning.
Effective publicity
We make sure our publicity is easily understood, available in different formats and widely available.
Access to guidance
We provide up-to-date information, advice and guidance about all adult learning opportunities.
We make sure that you're on a course that is right for you and that you know about further learning opportunities at the end of the course.
We work closely with The National Careers Service, and can arrange appointments with their advisors to help you make the right choices, to move into and on in work.
Progression to other provision
As a learner, you're given full information to help you progress to another course, either with the Adult Community Education Service or with other providers.
Efficient enrolment
You're able to enrol on our courses quickly and easily. The conditions of enrolment are clearly stated.
Where needed, pay-as-you-learn and postal enrolment systems are available.
High quality teaching
We try to provide a good learning experience for every learner.
Our tutors are enthusiastic and responsive to your needs with up-to-date teaching and subject skills.
A friendly and safe environment in which to learn
We're based as close to local communities as we can get.
This may mean learning happens in one of our centres or by hiring a school, church hall or other community building.
We'll make sure that the buildings we use are accessible, warm, friendly and safe.
Value for money
We deliver high quality of services at the lowest cost possible.
Our pricing policy aims to help everyone who wants to learn, including people facing financial hardship.