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Support on-hand for attending COVID-19 vaccination appointments

Published: 13 May 2021

We are working hard to make sure that residents stay safe and well during the COVID-19 pandemic and that includes making sure that everyone has access to a vaccination.


That’s why there is now help on offer if you are struggling to attend your COVID-19 vaccination appointment.

The NHS will let you know when it's your turn to get the COVID-19 vaccination and it’s important you take up the offer when it comes.

If you don't have your own car, and can't use public transport, then local Active Travel providers can help you get there by offering door-to-door transport to and from your vaccination appointment.

There's a charge for this service and this varies depending on how far you travel.

If you live in Derbyshire and are in financial hardship and can't afford to travel to and from your vaccination appointment, you may be eligible for free transport if you or your partner receive any of the following benefits:

  • Income Support
  • Income-based Jobseeker's Allowance
  • Income-related Employment and Support Allowance
  • Working Tax Credit (WTC) with Child Tax Credit (CTC)
  • WTC with a disability element or a severe disability element
  • CTC but you're not eligible for WTC
  • Pension Credit Guarantee Credit
  • Universal Credit

Derbyshire County Council’s Cabinet Member for Health and Communities Councillor Carol Hart said:

“The vaccinations are a huge step forward in our fight against coronavirus and it’s vital that as many people as possible take up their invitation.

“We’re doing really well in Derbyshire with over 477,000 people already having had at least one dose of the vaccine while more than 204,000 people have received both doses.

“But there’s still work to be done. We want to make it as easy as possible for our residents to get to appointments in order to protect themselves and the ones they love.”

Our Community Response Unit can help you find out if you qualify for Active Travel support.

The Community Response Unit is open on Monday to Friday from 9am to 5pm. You can call them on tel: 01629 535091 or complete the online form.