We're committed to protecting your personal data and ensuring that it is processed fairly and lawfully. Information you provide to us will be processed in accordance with the General Data Protection Regulation, the Data Protection Act 2018 and subsequent legislation.
The data that we process may be your name and address or in certain circumstances we may be required to process more sensitive information, known as special category data, such as health issues.
Purpose of processing
The information provided will only be processed for the purpose of dealing with your customer compliment or complaint, and providing you with feedback or to obtain further information where necessary. It will not be processed for any other purpose. The information will only be processed with your consent and you can withdraw your consent at any time. Please contact the departmental complaints officer email: email@example.com
Who receives the information
This information will be shared with our officers for the purpose of processing your compliment or complaint. It will not be shared with any other third parties unless required by law. The information provided will not be used for marketing purposes or to take any automated decisions.
How long we keep the information
The information provided will be kept in accordance with our retention policy.
How the information will be kept secure
We're committed to protecting personal data and have data policies and proceduresin place to ensure that it is safeguarded.
Should you wish to raise any concerns about how we have processed your personal data you can contact the data protection officer, email: firstname.lastname@example.org or write to:
Data Protection Officer
Derbyshire County Council
You also have the right to contact the Information Commissioner.
For further information on how we process personal data, please contact the data protection officer, email: email@example.com
If you'd like a copy of this information in a different format, please email: firstname.lastname@example.org