Call Derbyshire
Call Derbyshire our contact centre, will be closed on Christmas Day, Boxing Day, and New Year's Day, except for urgent social care calls.
We'll be open as normal for the rest of the Christmas and new year period, telephone: 01629 533190.
Don't forget you can do a great many things through our website any time of day, all year round.
These include:
Emergency contact
Call Derbyshire will take urgent social care calls outside of opening hours. Call Derbyshire also provides an emergency property service in relation to our buildings.
However, in a medical emergency, where a crime is being committed, or there is a fire, you should telephone: 999.
Find details of out-of-hours emergency contacts.
You can also follow us on X and Facebook for updates.
If you're feeling unwell or need medical advice you can visit NHS 111 or telephone: 111 free from any phone to speak to an NHS adviser.
County Hall, Matlock
Our head office at County Hall, Matlock is open on Monday to Friday from 8am to 5pm (except bank holidays).
Derbyshire Libraries
All Derbyshire libraries will close on 24 December 2025 at 1pm, and will reopen from 27 December 2025, dependent on regular opening days and times.
On New Year's Eve libraries close at 5pm, are closed on New Year's Day, and reopen from 2 January 2026.
School term dates
You can view the term dates for schools, but some schools have variations to these dates. Parents or carers are advised to contact the relevant school for confirmation of term dates and inset days.
Recycling centres
Our household waste recycling centres are open from 9.30am to 5pm every day (except Waterswallows at Buxton which is 8.30am to 6pm) except Christmas Day, Boxing Day and New Year's Day.
Please pre-sort your items to help cut waste and prevent things going to landfill.
Kerbside rubbish bin and recycling collections
Please check with your district, borough or Derby City Council for arrangements on bin and recycling collections over Christmas and new year.