Applications we can't accept
Unfortunately, we can't accept applications from businesses that only trade with other businesses. This is because the scheme is designed to bring businesses and customers together and different rules apply to business-to-business contracts.
Businesses must have been trading in an unchanged capacity for 6 months or more, unless the trader can provide satisfactory details of previous trading history.
Cost
We do not make a profit from Trusted Trader, so our fees are lower than most similar schemes set up in different parts of the country.
What you pay varies according to the size of your business. The current application fee for 12 months membership is:
- £88 (including VAT) for sole traders and social enterprises
- £132 (including VAT) for all other businesses
We'll email you when your renewal is due. The application fee and the renewal fee are set at the same level in any given year.
If your application is unsuccessful, the fee is not refundable. The fee you pay contributes to the costs incurred in checking your application, so the money is spent even if you're not granted membership.
Completing the form
The form can only be completed by a person with the authority to commit the business to the code of practice.
Once you've completed the form, you'll be directed to our online payments page. Your application will not be complete until you make the payment.
When completing the form, you cannot save progress and return to it later.
We recommend that you have electronic copies of your Public Liability Insurance certificate (PLI) as these are required to be uploaded to the application form.
You'll also be required to enter your membership number of any of the following relevant trade bodies and registration certificates of membership if applicable:
- Gas Safe
- electrical competence bodies (for example, NICEIC)
- waste carrier licence number
- glass and glazing body (for example, FENSA)
- consumer credit licence number
- other relevant registration or licence number
You can read our privacy notice to see how we use and protect any information we collect.
You'll need to log into your account, or register for a new account, to access the form.
Apply to be a Trusted Trader
Processing your application
We cannot process your application until we've received all the information requested, and we've carried out our business checks, so check you've included it all.
Contact
If you have any questions about your application to become a Trusted Trader email trusted.trader@derbyshire.gov.uk and include:
- your name
- business name
- postal address
- telephone number