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Where to get help

Advice and support for residents and business affected by the incident at Toddbrook Reservoir 


Help, advice and support is still available to residents and businesses although the hub at Whaley Bridge Primary School is now closed.

A range of agencies will be able to answer your questions and you can also call in to the Mechanics Institute in Whaley Bridge between 9.30am and 12.30pm Monday to Friday to speak to Whaley Bridge Town Council.

Support for residents

Health concerns

The Derbyshire Prepared website has information on looking after yourself after a major incident which offers advice on organisations that can offer support. This website also includes a leaflet produced by Derbyshire Healthcare giving advice on coping with a traumatic event which explains the normal reactions following a major incident and when to look for further support.

If you have any urgent health concerns, contact your GP or 111 for assistance.  

Financial concerns

We’ve set up a crisis fund to help if you’re in financial hardship after being evacuated from your home during the Toddbrook Reservoir incident.

If you qualify you’ll get an emergency cash payment of £104 to help pay for food, heating or energy costs and transport, and we’ll fast-track your application.

For help tel: 01629 533399 and when you hear ‘welcome to the Derbyshire Discretionary Fund,’ press option 1.

Support for businesses

If your business has been affected by this incident, if you’re self-employed and need to record loss of earnings, or if you’re employed and had to take time off work as a result, you will find information for affected businesses on High Peak Borough Council’s website including useful contact numbers and answers to some frequently asked questions.

We've set aside £100,000 to help provide emergency relief to affected businesses in the evacuation area. An initial emergency payment of £300 is available to eligible businesses with further support to be announced.

We've also launched a Business Recovery Loan Fund offering further support to local firms affected by the incident, helping them to recuperate and meet any immediate cash flow issues.

This loan is discretionary and designed to provide a flexible unsecured interest free loan of up to £1,500 for eligible businesses with up to 50 employees located within the Toddbrook Reservoir emergency exclusion zone.

To apply for either the emergency support fund or the recovery loan fund for businesses, please complete the relevant form attached to this page and send it by email regeneration@derbyshire.gov.uk.

If you would like to speak to a business advisor, please call the D2N2 Growth Hub on tel: 0333 006 9178.