We’re having problems with our Call Derbyshire telephone lines. Please only call us on tel: 01629 533190 if your call is urgent. We’ll make sure things are back to normal as soon as possible. We're sorry for any problems this may cause.
Here's our fuel fact file.
Whilst fuel poverty in Derbyshire is lower than the average across England, there are still many households which need help to reduce their fuel bills and increase the energy efficiency of their homes.
Householders can switch gas and electricity supplier to get better deals. Ofgem provides impartial advice about how to switch. Further information and advice are available from the Everybody's Talking About Climate Change which also has contact details for district and borough councils.
If you rent your home, your landlord can’t charge you for gas or electricity if you pay your supplier directly. Your landlord can only charge you for gas or electricity if your tenancy agreement says they can. Citizens Advice Bureau has more information on what your landlord can charge you for energy.
Around 35% of Derbyshire households don’t have mains gas and often rely on heating oil to keep their houses warm. These households can join Rural Action Derbyshire's Community Oil Buying Scheme which bulk buys oil and helps spread the cost across the year. For more information please email: firstname.lastname@example.org or tel: 01629 592970.
Smart meters are gradually being installed in all households in the UK. These give you very detailed information about the energy you are using and the costs and can automatically send this information to your gas and electricity suppliers. Ofgem has more information about whether a smart meter might work for you as well as links to other useful websites such as the Citizens Advice information on getting a smart meter installed.
Under the Energy Company Obligation (ECO), big energy suppliers have to provide financial help for householders to have energy efficiency work done. This could be installing a more efficient boiler, loft or cavity wall insulation. For more information see take action on Everybody's Talking About Climate Change.
Citizens Advice Bureau have details of other services and grants available, including the Winter Fuel Payment, the Cold Weather Payment, the Warm Home Discount Scheme, the Priority Services Register.
Browser does not support script.