Direct payments in Derbyshire

A direct payment is when we give you money instead of a service. You use it to buy your own care and support to meet the outcomes in your support plan. It's a different way of getting the support you need. 

Why choose direct payments?

Direct payments are a good way for you to take more control of your life. You choose what services you use, when you use them and who you get them from.

  • Direct payments can be used flexibly, using more time one week and less the next.
  • You can have a managed bank account to help with managing a direct payment.
  • You can choose who is your personal assistant or support worker if you have a direct payment. This can be anyone, even family as long as they don't live with you.
  • Direct payments give you control over your support.
  • With a direct payment you can set advance instructions for how you want to be supported if you're not well.
  • Direct payments can be used to meet your individual outcomes in a way that suits you, at a time that suits you.
  • There's support available to recruit a personal assistant.
  • You can get help with employment issues.

If you'd like a direct payment, but are worried about being able to manage one, you can request that you have a direct payment managed by someone else on your behalf. This person would be your nominee.

Where a person in need of care and support doesn't have the mental capacity to request a direct payment, someone else, such as a family member can request a direct payment on their behalf. If agreed, this person becomes the authorised person.

If you choose to have a direct payment, money is paid into a separate bank account. A direct payment doesn't affect your entitlement to any other state or disability related benefits. However, you may be still be required to contribute to the cost of your care.

Getting a Direct Payment 

If you already have services from us, speak to your worker and ask about getting a direct payment. This could be your social worker, community care worker, domiciliary service organiser, day opportunities worker or in mental health services your care co-ordinator.

If you don't have services from us at the moment, but think you need help from us, contact Call Derbyshire, tel: 01629 533190 and ask for an assessment. At the assessment, let them know you'd like a direct payment.

Forms and documents relating to Direct Payments are attached to this page.

You can also access direct payments documents and forms relating to disabled children and young people

Support if you get a Direct Payment

Derbyshire Coalition for Inclusive Living (DCIL) offers a direct payment support service which can help you with all aspects of a direct payment, tel: 01773 740246.

The Direct Payments Information Pack attached to this page has information and advice about managing a Direct Payment, including:

  • managing the money
  • opening a bank account for your direct payment to be paid into
  • choosing an agency
  • pooling Direct Payments with other people
  • keeping records.

If you use a Direct Payment to employ a personal assistant you'll become an employer and will have to follow employment laws. The information pack also has guidance about:

  • recruiting a personal assistant
  • the Disclosure and Barring Service
  • paying personal assistants
  • contracts and pensions
  • employers liability insurance
  • self employed personal assistants. 

Contact us

If you need further information, have a comment or question about Direct Payments, you can contact us:


Tel: 01629 532023 or 01629 532119

Direct Payments
Adult Care
County Hall

Related documents

The following documents are in Portable Document Format (PDF). You can download software to view PDF documents for free from the Adobe website (opens in a new window)

The following document is in Excel format. You can download software to view Excel documents for free from the Excel viewer page (opens in a new window) of the Microsoft website.

Also on our website

Information on other websites