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Looking after your family's emotional wellbeing

We know that the pandemic has impacted on families, and that you may be feeling worried about your child’s wellbeing at this time.

There are lots of things you can do to boost the emotional wellbeing of your whole family at this time.

Most of the ideas don't cost anything and you can start many of them right now.

And if you need a bit more support, support is there for you.

Self-help resources

We've collected together a range of websites for you and your family which have lots of self-help resources for you to boost your family's wellbeing at this time.

Before you start thinking about your family's wellbeing, remember it's also important to look after your own mental health.

Staying active can be a great way to boost the whole family's wellbeing. Active Derbyshire have a range of ideas about keeping active during the pandemic.

Sheffield's Children's Hospital have developed a self-care kit with some great ideas for activities to do. They've also developed a range of other really helpful resources.

Mind Ed for Families is a useful resource for parents and professionals. They've got information on topics such as sleep, anxiety, eating disorders, self-harm, and family and relationship issues.

Young Minds is a well trusted charity providing advice and information about a number of mental health issues.

The Anna Freud National Centre for Children and Families website is designed to empower young adults to look after their mental health. It has a jargon buster, and tips for self-care.

MIND has information and support for children and young people including information on your feelings and opening up.

The government have created guidance on supporting the mental health of children and young people during the coronavirus outbreak.

The NSPCC have information for keeping your children safe online.

Getting mental health support

Derbyshire mental health helpline and support service

The Derbyshire mental health helpline and support service is a freephone number and calls from landlines or mobiles should be free. Tel: 0800 028 0077.

The support line is provided by experienced mental health practitioners and is open 24 hours per day, 7 days per week.

Kooth and Qwell

Kooth and Qwell offer free online counselling to support mental health and wellbeing, without the need for a referral, in Derby and Derbyshire.

  • Kooth is for children and young people aged 11 to 18 years, and up to 25 years for children in care
  • Qwell is for parents and carers whose children are under 18 years

The services provide access to text-based counselling support from 12pm until 10pm on weekdays, and 6pm until 10pm on weekends, and 24 hours per day, 7 days per week access to online forums where concerns and relevant articles can be shared and discussed.

Other local support

To find local information about other support you can access visit the Derby and Derbyshire Emotional Health and Wellbeing website.

The Derbyshire school nurses are available to support you and your child.

National support lines

There are also a number of national helplines or support services you, or your child can contact at this time for support.

Childline is the UK's free helpline for children and young people. It provides a confidential counselling service for any child with a problem.

BEAT offers information, help and support for anyone affected by eating disorders. They have a number of helplines on their website.

Visit Gingerbread for support as a single parent.

The National Autistic Society have developed a range of resource for parents of a child, or children with autism.

Family lives is a charity providing support regarding all aspects of parenting including coping with family life during COVID-19. They also have a helpline you can call, tel: 08088 00222.

Getting help in a crisis

There is mental health support there for you, or your child, if you need it. Any time of the day.

It is ok to ask for support

Mental health support line

The Derbyshire mental health support line is a freephone number and calls from landlines or mobiles should be free. Tel: 0800 028 0077.

The support line is provided by experienced mental health practitioners and is open 24 hours per day, 7 days per week.


There are 2 specialist child and adolescent mental health services for Derbyshire, one for the north of the county, and another for the south of the county plus the city of Derby:


Samaritans provides non-judgmental emotional support for those experiencing feelings of distress, despair or suicidal thoughts. Tel: 116 123 free helpline (24 hours per day), or email


Papyrus provides confidential support and advice to young people under the age of 35 who are experiencing thoughts of suicide, and anyone worried about a young person at risk of suicide.