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Emotional support for families during COVID-19

We know this is a difficult time for many families, and that you may be wondering what you can do to look after the emotional wellbeing of your family.

Looking after your family's emotional wellbeing

The good news is that there are lots of things you can do to boost the emotional wellbeing of your whole family at this time.

Most of the ideas don't cost anything and you can all start many of them right now.

The family five ways to wellbeing

The 'five ways to wellbeing' are simple things to do every day that can help us all to feel happier and more positive.

A self-care kit for your child

Sheffield's Children's Hospital have developed a self-care kit with some great ideas for activities to do. They've also developed a range of other really helpful resources.


Sleep problems can be a real concern for parents and perhaps more so as routines change. The NHS has some healthy sleep tips for children.

Talking about coronavirus at home

The Children's Commissioner has developed a children's guide to coronavirus.

We have developed a booklet for talking to children about coronavirus and social distancing.

Remember, for teenagers this will probably feel a very challenging time, as they miss being able to go out with their friends, and may have worries about schooling and exams.

For all children, continue to encourage whatever healthy routines you can and promote their friendships (perhaps offering them support to FaceTime and speak with their friends if they are younger).

Staying safe online

The NSPCC have information for keeping your children safe online.

Family Lives

Family Lives is a charity providing support regarding all aspects of parenting including coping with family life during COVID- 19. They have a help line you can tel: 08088 00222

Derby and Derbyshire Emotional Health and Wellbeing

Derby and Derbyshire Emotional Health and Wellbeing pulls together advice, support and contacts gathered by healthcare professionals, residents, children and young people to help support people of all ages who are feeling stressed anxious or depressed during Covid-19.

Support for single parents

Visit Gingerbread for support as a single parent.

The National Autistic Society

The National Autistic Society have developed a range of resources for parents of a child, or children, with autism.

Advice and ideas for supporting your child's mental health

We recognise that there may be new and different pressures during this time for you and your family at this time.

Remember, it's also important to look after your own mental health.

Mind Ed for Families is a useful resource for parents and professionals. They've got information on topics such as sleep, anxiety, eating disorders, self-harm, and family and relationship issues.

Young Minds is a well trusted charity providing advice and information about a number of mental health issues.

The Anna Freud National Centre for Children and Families website is designed to empower young adults to look after their mental health. It has a jargon buster, and tips for self-care.

MIND has information and support for children and young people including information on your feelings and opening up.

The government have created guidance on supporting the mental health of children and young people during the coronavirus outbreak.

Getting support for your child's mental health

Kooth and Qwell

Kooth and Qwell offer free online counselling to support mental health and wellbeing, without the need for a referral, in Derby and Derbyshire.

  • Kooth is for children and young people aged 11 to 18 years, and up to 25 years for children in care
  • Qwell is for parents and carers whose children are under 18 years

The services provide access to text-based counselling support from 12pm until 10pm on weekdays, and 6pm until 10pm on weekends, and 24 hours per day, 7 days per week access to online forums where concerns and relevant articles can be shared and discussed.

To find local information about other support you can access visit the Derby and Derbyshire Emotional Health and Wellbeing website.

School nurses

The Derbyshire school nurses are available to support you and your child.

Mental health support line

There's a new mental health support line, which has been developed to provide additional mental health support to Derbyshire residents of all ages, including children and young people. The support line is provided by experienced mental health practitioners and available 24 hours per day, 7 days per week. For the free phone support line tel: 0800 028 0077.

There are also a number national helplines or support services you, or your child, can contact at this time for support.

Childline is the UK's free helpline for children and young people. It provides a confidential counselling service for any child with a problem.

BEAT offers information, help and support for anyone affected by eating disorders. They have a number of helplines on their website.

Getting help in a crisis

There are a number national helplines or support services you, or your child, can contact at this time for support.

Mental health support line

The Derbyshire mental health support line is a freephone number and calls from landlines or mobiles should be free. Tel: 0800 028 0077.

The support line is provided by experienced mental health practitioners and is open 24 hours per day, 7 days per week.


There are 2 specialist child and adolescent mental health services for Derbyshire, one for the north of the county, and another for the south of the county plus the city of Derby:


Samaritans provides non-judgmental emotional support for those experiencing feelings of distress, despair or suicidal thoughts. Tel: 116 123 free helpline (24 hours per day), or email


Papyrus provides confidential support and advice to young people under the age of 35 who are experiencing thoughts of suicide, and anyone worried about a young person at risk of suicide.