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Emergency food supplies

Food parcels provided to vulnerable households and individuals by ourselves and Government will stop from 1 August 2020. 


This is because the Government is no longer advising people to shield which means that from that point anyone who has been shielding can leave their house to go food shopping.

A number of alternative options are available if you are unable to shop for yourself.

If you are on the official shielding list, you can get access to a priority supermarket delivery slots offered by seven supermarkets. If you have already signed up for these supermarket deliveries they will continue beyond the end of July. If you have not already signed up you can still register as a vulnerable person to get coronavirus support before Friday 17 July 2020.

The NHS Volunteer Responders can pick up your shopping that you have paid for and deliver it to you. Tel: 0808 196 3646 between 8am and 8pm, 7 days a week to register. When you call, mention that you received information about NHS volunteer responders in your food box.

Many food retailers are also selling their own set food boxes or can deliver prepared meals for you. Other commercially available options include telephone ordering, food box delivery, prepared meal delivery and other non-supermarket food delivery providers. You can check online or try calling local stores to see what is available.

Our Community Response Unit can also help if you have no friends and family to call on for support.

Socially isolated

Individuals with symptoms of coronavirus (a persistent new cough or an elevated temperature), and anyone else living in their household, are required to self-isolate for 14 days following the start of symptoms. Individuals living on their own are required to self-isolate for 7 days following the start of symptoms. Individuals in this group who do not have any other social support network available to purchase food supplies for them can request support through our Community Response Unit.

We've bought food to provide food parcels for this group. Food parcels are packed centrally and delivered to individuals’ houses in conjunction with district and borough councils and voluntary sector organisations. Individuals with means to pay will be invoiced £25 per parcel at a later date. The contents of the boxes are generic and provide food for one person for a week.

Financial hardship

People who are experiencing financial hardship and don't have the means to buy food can request support through our Community Response Unit.

The Derbyshire Discretionary Fund can provide emergency cash vouchers to Derbyshire residents, including for support in buying food. Or there is a network of food banks across Derbyshire that can provide food parcels to people in financial hardship.

Children eligible for free school meals

Schools remain responsible for providing free school meals to those children that are eligible to receive them, even where the school is closed or the child is not attending school due to social distancing or social isolation requirements. During the response to coronavirus, schools have been asked to provide free school meals during the Easter holiday period, as well as during term-time. Schools are taking different approaches across Derbyshire to providing free school meals. Parent and carers of eligible children should contact their school to find out the arrangements in place.

Parent and carers can still register their children for free school meals if they meet the eligibility criteria.