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How the Youth Offending Service works

We work within the national performance management programme set up by the Youth Justice Board. This programme ensures the consistency and quality of our service. It has three main strands.

Performance measures

There are 3 performance measures which allow us to measure our performance against other teams around the country.

Quality assurance

There is a self-assessment guide so we can measure our work with young offenders. The assessment covers all aspects of our work.

Once we have completed the assessment it is verified by an external agency.


We are inspected by a multi-agency team as part of a 5-year rolling programme. The Probation Service Inspectorate is the lead agency.

Performing well is important to us not just because it means we can make sure our work is a success but also as the Youth Justice Board can reduce or take away funding for areas where we do badly.


We receive funding from three sources. These include partner agencies, Youth Justice Board and bids to a range of other funding sources.

Partner agencies provide resources to us which include seconding staff, contributing cash to our running costs and other direct support such as provision of premises, management support and financial personnel services.


The steering group provides strategic direction for us, offers advice and support to the head of the service and also assists in achieving co-ordination across the range of activities to reduce youth crime in the county.

The chief officers of the partner agencies meet annually to approve the Youth Justice Plan.