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Health, safety, medication and catering policies for care providers

Information about general health and safety issues in both residential and home care services, as well as medication and safe catering policies.

Elderly man pours water from kettle into a mug in a kitchen

Medication policies

There are many medication policies about different client groups or services types. However, the Medication Management Standards attached to this page is for all services types.

This guidance sets the minimum standards for the assistance and support provided to customers by ourselves, Derby City Council (adults and health) and agents acting on our behalf. The guidance is based on current legislation and relevant professional published guidance.

It is expected by both local authorities that any provider acting on their behalf will ensure that the principles within this document are incorporated into their policy and practice.

The safe use of medicines is the responsibility of all professionals, healthcare organisations and customers, and should be discussed with them and significant others.

Safety covers all aspects of medicines usage, including unwanted effects, interactions, safe processes and systems, and effective communication between professionals. All care services are expected to ensure that medicines are received, handled, stored, administered, disposed of and recorded in accordance with statutory and regulatory requirements, as well as best practice recommendations. Risk assessments assist in ensuring that incidents of avoidable harm from medicines are reduced.

Managers must be able to provide evidence of ongoing auditing and monitoring of all the systems in place regarding the safe management of medication.

Adult care medication policies are service specific.

Residential care

The Care Home Medication and Health Related Activities contains information about:

  • adults in long stay establishments and short term respite care
  • day services
  • administration of medicines

Domiciliary care

The Home Care Medication and Health Related Activities policy contains information about:

  • prescribed medication
  • problems and solutions
  • disposal of medication
  • recording
  • responsibilities
Any of our policy and procedure documents attached to this page can be used as the basis for a policy or procedure in your own agency.

Health and safety policies

A number of health and safety documents and forms are attached to this page, along with the current Health and Safety Training Brochure.

Assured safe catering

This is a food safety management system and includes: 

  • controlling food related hazards through preventative measures and critical control points (CCPs)
  • monitoring charts
  • training records
  • managing hygiene audits

Falls prevention in care homes

The attached draft guidance booklet on falls prevention in care homes has been produced with the aim of assisting the care home sector to reduce the number of falls, and to ensure effective treatment and rehabilitation for those who have fallen.

The booklet provides practical advice and sources of further information for care home owners and managers in relation to general safety management, effective falls management programmes, risk factors and utilising resources. The booklet has been produced with reference to relevant health, safety and regulatory bodies.

Any of the documentation attached to this page can be reproduced or adapted for use in other organisations.