Alert close - icon Fill 1 Copy 10 Untitled-1 tt copy 3 Untitled-1 Untitled-1 tt copy 3 Fill 1 Copy 10 menu Group 3 Group 3 Copy 3 Group 3 Copy Page 1 Group 2 Group 2 Skip to content

Trading standards team up with partners to keep residents safe

Published: 3 April 2020

Trading standards officers from Derbyshire County Council have teamed up with district and borough councils and Derbyshire police to ensure that businesses that are required to close to help protect the public during the coronavirus outbreak are closed.


They will support businesses by offering free advice on the requirements of the legislation.

The new regulations require many businesses to close, for example non-essential shops, hairdressers, nail and beauty salons. There are exceptions for a number of shops including supermarkets and other food and grocery stores, post offices, bike shops, pet shops, chemists and banks. The Government has published details of the businesses that can remain open and those that are required to close.

Residents who are concerned about non licensed business premises being open when they shouldn’t be can contact Consumer Advice Citizens Services and they will pass the details on to trading standards officers.

Concerns about licensed business premises being open when they shouldn’t should be directed to the relevant district or borough council.

People who have concerns about social distancing guidance not being followed at businesses can report these to the HSE (Health and Safety Executive) or their district or borough council. The law around enforcement of social distancing is currently being clarified but guidance on where people can report the type of businesses they have concerns about is available from HSE.

There is help, advice and support for businesses from a number of different sources, including Derbyshire Trading Standards, who are offering free guidance on the new regulations.

There’s also a wealth of information and guidance for employers and employees from the government.

Derbyshire County Council Cabinet Member for Health and Communities Councillor Carol Hart said:

“We appreciate it is a very difficult time for a lot of businesses, and traders will naturally feel anxious about the future.

“That’s why we want to support them where we can, and I would urge businesses who are worried about the new regulations to take up this free advice from the county council’s trading standards or to look at the wealth of information and support available from other agencies.”

Councillor Hart added:

“At the same time as supporting businesses, our priority must be protecting local residents and keeping them safe.

“Our officers will work with their partners at district and borough councils to make sure people are protected and are following all the guidelines, and that shops are aware of all the new regulations and don’t fall foul of them.

“We’re urging businesses that should be closed to do so, and if they’re not sure they should fill out the form on our website and get the free help and advice that is available to them as soon as possible.”

Businesses that should be closed but breach the regulations could be subject to measures including a fixed penalty notice or legal action.