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Free support offered for workers, employers and students

Published: 20 May 2020

Our careers coaches are giving free help to groups who have been affected by the current situation. 


Students in years 11, 12 and 13 whose exams have been cancelled can ask for advice about future employment, education and training. It’s not just the youngsters who can get in touch - their parents or carers can get in touch on their behalf or on their own behalf for help.

Those who have lost their jobs or are furloughed are being signposted to a wide range of resources including use of the government’s ‘Skills Toolkit’ which has free courses for all abilities to help develop workplace and digital skills. And help is being given to employers who need to recruit workers for essential roles.

Cabinet Member for Young People Councillor Alex Dale said:

“We are acutely aware of the pressure that many of our residents, businesses and services are under during the coronavirus pandemic. People are fearful for their jobs, their education and their futures.

“We want to help where we can and extending our jobs and careers advice is one way we can do this. Our staff are friendly, highly knowledgeable and approachable.

“I am sure this extended service will be of great benefit to those who need it and I urge them to get in touch.”

The careers coaches would normally offer face-to-face appointments, drop in sessions or group workshops but these are not possible at the moment. Instead support is being given by phone, email, video calls or text.

The free support is wide ranging according to the person or business’s specific needs and may include things like the best ways to job hunt or to recruit staff, improving interview skills, further training and funding opportunities.

Follow up sessions are offered after an initial appointment and continue to be free of charge as the work is government funded through the National Careers Service.

Find out more about the National Careers Service.