Adult care annual reports

The Adult Care Complaints and Representations Annual Report is a statutory requirement and monitors the operation of the Complaints and Representations Procedure.

Annual reports look at the complaints and compliments received by adult care.

Complaints and compliments provide valuable feedback from our service users about the services that we provide.

By analysing these we can obtain indications of where we perform well and where there may be a need for some attention.

Related documents

The following documents are in Portable Document Format (PDF). You can download software to view PDF documents for free from the Adobe website (opens in a new window)