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Food vouchers for children in Derbyshire

If you are a family on a low income you could get food vouchers for your children.

The money to pay for these vouchers has come from the government through its COVID Local Support Grant scheme.

Find out if you qualify and when and how you will get your vouchers.

Qualification for food vouchers

Every child who gets free school meals because of low income can get a food voucher for the summer holiday.

Some other families are also eligible based on financial hardship, including those with pre-school children.

To get food vouchers you need to meet one of the following criteria:

1. Child aged 3 to 18 in a Derbyshire school (nursery to year 13)

To qualify your child must:

  • be eligible and registered for free school meals because of low household income and
  • go to a school in Derbyshire

How you will get your food voucher:

  • we'll contact you by text message or email on the mobile number or email address supplied by your school, please make sure your school has your up-to-date mobile phone and email address

2. Child aged 3 or 4 not in a Derbyshire school nursery

To qualify your child must:

  • receive free (funded) childcare
  • qualify for 'early years pupil premium' based on low income (this is sometimes called 'economic funding')

How you'll get your food voucher:

  • we'll contact you by text message on the mobile number or email supplied by your early years provider, please make sure your early years provider has your up-to-date mobile phone and email address

3. Child aged 2

To qualify your child must:

  • be eligible and receiving for free 2-year-old childcare because of low household income
  • attend a Derbyshire early years setting

How you will get your food voucher:

  • we'll contact you by text message on the mobile number or email supplied by your early years provider, please make sure your early years provider has your up-to-date mobile phone and email address

Care leavers

In addition, young people aged 16 to 18 who have left our care are also eligible for a voucher. We'll contact all 16 to 18 care leavers by email or text message.

How many vouchers you will get

Each eligible child will receive one voucher even if they meet the criteria for more than one category. A family can receive a voucher for every eligible child.

If you're not currently registered for free schools meals, 2-year-old funding, or 3 or 4-year-old funding and believe you are eligible please register.

How you'll get your food voucher

If your family is eligible and we have your contact details (from your school or because you applied for free childcare based on low income) we'll send electronic vouchers direct to your mobile phone by text or via email.

Further information about the food vouchers

If you live outside Derbyshire but your child attends a Derbyshire school

If you're eligible you'll receive shopping vouchers from us. Your school has provided your details to us.

If you live in Derbyshire but your child attends a school outside Derbyshire

If you're eligible your child should receive their vouchers or other support from the council in the area where they go to school. Please speak to your child's school for more information.

Your child is aged 16 to 18 and goes to a further education college or other provider including an apprenticeship

If your child goes to a college or other 16 to 18 provider either inside or outside Derbyshire and you're on a low income you should speak to student services at your child's college or provider to find out what help is available.

You may also be able to get other support.

The amount you'll get

The COVID Local Support Grant funding for the summer holiday will be £80. You'll receive 2 electronic shopping vouchers per eligible child of £40 each, the first voucher will be sent to you during 19 to 23 July 2021, the second will be sent to you between 9 and 13 August 2021.

Using your food voucher

The electronic vouchers are simple to use.

When you receive your text message or email follow the instructions.

The text message or email will contain a link to download your voucher. You'll not receive a further message from us or from your school. Everything you need is in the text or email message you receive from us. You must download your chosen voucher within 30 days or the message will expire. Once you've downloaded the voucher it will be valid for at least a year depending on which store voucher you've chosen.

You'll need to choose which supermarket you want to get your voucher from.

The voucher will then be downloaded onto your phone or other device.

You can show the voucher on your mobile phone at the checkout and it will be scanned.

You can also print the voucher out if you want to.

You can spend the voucher on food and other household essentials such as cleaning materials and sanitary products.

Watch out for scammers. A text or email from us will never ask for your bank details.

Where can you use the voucher

The following stores accept the vouchers:

  • Aldi
  • Asda
  • Morrisons
  • Tesco
  • Sainsbury's
  • Waitrose
  • M&S
  • McColl's

Out of stock vouchers and voucher errors

The number of vouchers being requested from supermarkets across the country are unprecedented and on occasion this is showing as an out of stock message or an error message. You may see the following message when you process your voucher:

  • if an 'out of stock' marker is on a selection button or if a red error message comes up on the screen when a selection is made

Some of the supermarkets are able to produce digital gift vouchers on demand, whereas others can't and need to produce them in large batches in advance. In cases where the supermarket has to produce them in advance, it can sometimes happen that a nationwide spike in demand causes them to run out very quickly and show 'out of stock'. It may take up to 2 working days for this to become available again, but is often much quicker.

  • if the selection can be made from the list of supermarket brands, but then there is some sort of error on the gift card that comes through

If you wait a few moments and hit refresh on the voucher link that came through - this should then be ok.

If we haven't been in touch with your voucher

If you've not received your first electronic voucher by text or email by 26 July or your second voucher by 16 August 2021, and if you think your child qualifies for a food voucher, follow these steps.

Step 1:

Check your email 'junk' or 'spam' folders and make sure you have not blocked any texts from unknown callers.

Step 2:

Use the list to check your income means you qualify for free school meals.

Being eligible for free school meals (even if you choose not to take them) is the main criteria for food vouchers.

Your child may qualify for free school meals if you get any of the following:

  • Income Support
  • income-based Jobseeker's Allowance
  • income-related Employment and Support Allowance
  • support under Part VI of the Immigration and Asylum Act 1999
  • the guaranteed element of Pension Credit
  • Child Tax Credit (provided you're not also entitled to Working Tax Credit and have an annual gross income of no more than £16,190)
  • Working Tax Credit run-on - paid for 4 weeks after you stop qualifying for Working Tax Credit
  • Universal Credit - on or after 1 April 2018 your household income must be less than £7,400 a year (after tax and not including any benefits you get)

Step 3:

If you're still sure you should have received a voucher, but haven't, you will be able to report this via food voucher form.

Complete the food voucher for children form

We'll need a few details from you including your national insurance number.

Please only use the online form and do not contact Call Derbyshire or your school as they'll not be able to assist you.

More help

You can find out about other help you could get with money, other grants, food, heating and benefits on our advice and support page.

Children in key stage 1

All children in key stage 1 (infants: reception to year 2) receive free school meals if their parents want them – this is sometimes called 'universal free school meals'.

Only key stage 1 children whose families are on a low income qualify for a food voucher. Your child’s school will hold this information and have supplied a parent's mobile phone number to us so we can send the food voucher.

If you think your key stage 1 child might be eligible for a food voucher because of your low household income and your school is not aware of this you should apply for free school meals.

If you've received a voucher for one child but not your other children

You'll be able to report this using our online form.

Your privacy

Your privacy is important to us.

When you use your electronic voucher to pay in a shop there is nothing to show that it is a free food voucher. The vouchers are shop gift cards which are sent as gifts by millions of people of every day.

If we've sent your voucher by mobile phone or text then we'll have your details:

  • from your child's school - we'll only use your mobile number or email address to contact you about food vouchers - you can find out more about privacy
  • because you provided this information to us when applying for free childcare or applying to the Derbyshire Discretionary Fund