Trading standards quality manual

Our quality manual gives an overview of how the trading standards service complies with the requirements of the ISO 9001:2015 standard for quality management systems.

This standard is based around the principles of customer satisfaction, continual improvement and the development of a process-based quality management system.

Our quality manual is attached to this page.

Related documents

The following documents are in Portable Document Format (PDF). You can download software to view PDF documents for free from the Adobe website (opens in a new window)