We regularly carry out consultations in order to ask people who use our service their views. We then use these to improve our services and policies.

This section has information on the consultations we undertake, including our annual business survey, survey of consumer contacts and any special projects

Our annual consultation plan is attached to this page.

Related documents

The following document is in Portable Document Format (PDF). You can download software to view PDF documents for free from the Adobe website (opens in a new window)