Access our systems
This page provides information on how to access email and computer systems for our employees, colleagues, schools, partners and suppliers.
A few things to note:
- Access is being secured to meet stricter requirements from the Cabinet Office. Without this, the council's access to secure electronic services with other public sector bodies such as police, DWP, or HMRC will be withdrawn.
- Additional security has been applied to Outlook Web App (OWA) to comply with Cabinet Office timescales.
- From Monday 10 March 2014 remote access to the Juniper Secure Portal for council employees will also require additional security.
- Access to the systems provided below is over a secure connection.
- If your computer doesn't meet the minimum security requirements for the system login, you will not be provided with a login box.
- This facility is not available to all employees. You should speak to your line manager about whether you should have access.
Accessing your email via Outlook Web App (OWA)
Should you need to view your work email from a non Derbyshire County Council piece of equipment you can be given access to login over a secure internet connection to webmail.
In order to do this your email account needs to be enabled. Webmail allows you to read and reply to email, but any email attachments will be read-only.
Access to OWA requires an additional level of security, known as two-factor authentication. Please refer to the remote access page for more information.
OWA users should note that the mobile phone that is set up as your security method for two-factor authentication should not be used to access OWA. If you have a council issued smart phone, you should access your emails via the push email service. There is no need to use OWA on council issued smart phones.
If you are an OWA user and you find that you are unable to access OWA and you have not let us know your preferred security method, please contact the Service Desk.
Accessing other systems via the Juniper Secure Portal
You can access Workplace, Dnet and other systems once you have logged in through the portal. A virtual private connection (VPN) will also be established by logging in.
We will be introducing two factor authentication on this service soon so please follow the instructions on the Secure Portal home page to register for your preferred security method.
This link will be withdrawn on Monday 10 March 2014.
From Monday 10 March 2014, if you are a council employee, you will no longer be able to access the secure portal unless you have been set up with an additional level of security, known as two-factor authentication.
Please see the remote access page for more information. If you have already been set up with this for OWA, you can simply use the same way of obtaining the one-time password for Juniper that you have for OWA.
Colleagues who are using two factor authentication and schools wishing to access Frameworki should refer to the remote access section for instructions on how to connect.
User guidance notes for Outlook Web App (OWA) and the Secure Portal will be available on Dnet and also emailed out where appropriate. Guidance documents for colleagues who are using two factor authentication and schools wishing to access Frameworki can be found in the remote access section.
If you have any problems with any aspect of the email service or the portal (including meeting the minimum computer security requirements), please contact the Service Desk on 37777 (internal) or 01629 537777 (external), or if you have access to our internal network please use Service Desk Online (opens in a new window).