We're responsible for over 3,500 miles of carriageways and footways.
We use a variety of machine and visual survey techniques to help us prioritise our maintenance schemes.
These surveys are undertaken by nationally approved techniques and feed into a computerised Pavement Management System (PMS) which is based upon a national standard known as UKPMS.
We also take into account the usage and rate of deterioration of the carriageways and footways.
This means that the main routes for vehicles or pedestrians are given more priority than minor routes.
This information helps to build our annual programme of maintenance schemes.
Besides the machine and visual surveys undertaken on a county-wide basis, highway inspectors undertake traditional visual surveys and safety inspections to the standards recommended in the national Code of Practice to determine whether minor maintenance works are required.
The priority for undertaking minor works is determined by the severity of the defect found.
Our target for making serious defects safe on busy routes is 24 hours.
Complete the report a road fault form.
Your report or query will be recorded and passed to the relevant section for consideration or investigation.