Derbyshire Connect services

Derbyshire Connect provides transport to shopping destinations for people unable to use conventional buses because of age, disability or because they live in areas where public transport is limited.


They are funded by us and replace the Dial-a-Bus (DAB) 'shopping' bus services, previously paid for by us and run on our behalf by the county's six community transport groups.

Derbyshire Connect services, where requested, will provide a weekly trip for every community in the county to a nearby shopping area or supermarket.

Services are door-to-door and passenger assistants are available, on request, for anyone needing extra help.

They run weekdays, generally between 9am and 4pm and need to be booked in advance. There are no weekend services.

All of the services use accessible vehicles to carry passengers using wheelchairs.

Gold Card holders can use Derbyshire Connect services free-of-charge. Previously flat rate fares were £3.

Derbyshire Connect North and East

This service is being run by Community Transport for Town and County (CT4TC) in the north and east of the county. It covers the Amber Valley, Bolsover, Chesterfield, Erewash and North East Derbyshire district and borough council areas.

Booking line: 01773 746652 (9am to 4pm, Monday to Friday). Book between seven and one day before you want to travel or email: admin@ct4tc.org.uk

Please give 48 hours notice.

If you need to use a wheelchair please mention this when booking.

Derbyshire Connect South and West

This service is being run by Ashbourne Community Transport. It covers the Derbyshire Dales, High Peak and South Derbyshire district and borough council areas.

Booking line: 01335 300670 (9am to 4pm, Monday to Friday). Book between seven and one day before you want to travel or email: info@ashbournect.org.uk

Please give 48 hours notice.

If you need to use a wheelchair please mention this when booking.

Derbyshire Connect Active Travel

Services to healthcare appointments for people unable to use conventional buses because of age, disability or because they live in areas where public transport is limited.

Services are door-to-door to hospital, GP surgeries, health centres, clinics, dentists, opticians, chemists, physiotherapists and any other medical appointments. Passenger assistants are available, on request, for anyone needing extra help.

They are partly funded by us and replace the Active Travel services previously paid for by us and run on our behalf by some of the county's community transport groups and volunteer car schemes.

These services run weekdays, generally between 9am and 5pm, although other journeys may be possible outside of these times. They need to be booked in advance, giving as much notice as possible. There are no weekend services.

Derbyshire Connect Active Travel uses volunteer cars and accessible vehicles able to carry passengers using wheelchairs.

Charges vary depending on how far you travel. You will be advised of the fare when booking.

Derbyshire Connect Active Travel Amber Valley and Erewash

If you live in any town or village within the boundaries of Amber Valley or Erewash borough council areas you can use this Derbyshire Connect Active Travel service.

This service is run by Ashbourne Community Transport, Erewash Community Transport and Community Transport Swadlincote.

Booking line: 0115 930 9134 (9am to 3pm, Monday to Friday) or email: enquiries@erewashct.com

Book in advance giving as much notice as possible.

If you need to use a wheelchair please mention this when booking.

Derbyshire Connect Active Travel Bolsover, Chesterfield and North East Derbyshire

If you live in any town or village within the boundaries of Bolsover, Chesterfield and East Derbyshire district and borough council areas you can use this Derbyshire Connect Active Travel service.

This service is run by Eckington-based specialist healthcare transport provider Carry Care.

Booking line: 01246 439113 (9am to 3pm, Monday to Friday). Book in advance giving as much notice as possible or email: book@carrycare.org.uk

If you need to use a wheelchair please mention this when booking.

Derbyshire Connect Active Travel High Peak and North Derbyshire Dales

If you live in any town or village within the boundaries of the High Peak and the northern Derbyshire Dales district and borough council areas you can use this Derbyshire Connect Active Travel service.

This service is run by Bakewell and Eyam Community Transport, The Bureau − Glossop's voluntary and community transport network − New Mills Volunteer Centre and Voluntary and Community Services Peaks and Dales.

Booking line: 03333 444 125 (9.30am to 3pm, Monday to Friday.) Book at least 48 hours in advance of travel.

If you need to use a wheelchair please mention this when booking.

Derbyshire Connect Active Travel South Derbyshire and South Derbyshire Dales

If you live in any town or village within the boundaries of South Derbyshire and the southern Derbyshire Dales district council areas you can use this Derbyshire Connect Active Travel service.

This service is run by South Derbyshire Council for Voluntary Service.

Booking line South Derbyshire tel: 01283 219761 (9am to 3pm, Monday to Friday). Book at least 48 hours in advance of travel.

Booking line southern Derbyshire Dales tel: 03333 444 125 (9.30am to 3pm, Monday to Friday). Book at least 48 hours in advance of travel or email: office@sdcvs.org.uk (both areas).

If you need to use a wheelchair please mention this when booking.

Derbyshire Connect Ashbourne and Wirksworth

This service is for any kind of passenger including younger and older people, groups, tourists, shoppers and commuters and for any type of journey within and around Ashbourne, Wirksworth and the surrounding villages.

There is no fixed timetable and routes, days of travel and pick up times are mapped once bookings have been made.

Services run 7am to 7pm, Monday to Friday and 8am to 7pm Saturday. There is no Sunday or bank holiday service.

The bus is fully accessible to carry wheelchairs, plus there is room for bikes.

Charges vary and you will be advised of the fare when booking.

Derbyshire Connect Ashbourne and Wirksworth is run by Ashbourne Community Transport.

Booking line: 01335 342951 (8am to 5pm, Monday to Friday). Book between seven days and two hours before travel. For journeys on Saturday, bookings must be made by 4pm Friday or email: bookings@derbyshireconnect.org.uk

Please give 48 hours notice.

If you need to use a wheelchair please mention this when booking.

Fares are:

  • adult single £2, return £3.80
  • children under 16 single £1.20, £2.40 return
  • b_line2 cardholders 25% of adult fares
  • Gold Card holders free of charge after 9.30am weekdays, anytime Saturday
  • Derbyshire Wayfarer tickets valid.

Related documents

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