My care journey

Use this My Care Journey simulation to explore the different options you have to access services and help.


 

Care Journey

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The main sections of the journey are outlined below: Initial contact and signposting; making a speedy recovery; assessment; funding and arranging support; service choice; and services arranged and delivered.

Initial contact

This section is about easy access to information, advocacy and advice.

Make a speedy recovery

This covers our re-ablement service. If this is a suitable option for you it will offered to you as part of your initial assessment. For more information see making a speedy recovery.

Your assessment

This part of the journey includes the process of discussing with you about your needs in a process called assessment. This also includes self assessment.

Funding and arranging support

This section includes the issue of personal budgets, financial assessment for personal contribution and the role of a broker in assisting in choosing from a range of services and providers available. Please see buying services for how to access the brokerage service.

Service choice

Service choice is the range of services and options available to assist you. It includes traditional services like residential care and day services to support available from family and neighbours as well as assistive technologies via Telecare.

If after reading the information on this website you feel you need to make a referral for yourself or someone else, please Call Derbyshire on 08 456 058 058.

We are working to protect people who may be vulnerable because of their age, an illness, mental incapacity or a disability. If you are worried about the safety of an adult please Call Derbyshire on 08456 058 058 or visit the Safer Derbyshire (opens in a new window) website.

If you have a complaint, comment or compliment about Adult Care services then please see our complaints process.

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