Benefits and rights
Thousands of people in Derbyshire are missing out on benefits that are theirs by right.
Sometimes the system does not make it easy for you to understand the rules about benefits or how to claim the benefits you can get.
Our Welfare Benefits Information and Advice Team can help with advice and can take on any representation that you may need.
You can email welfarebenefits@derbyshire.gov.uk or phone the Benefits Helpline on 0845 1202985, Monday to Friday, between 11am and 4.30pm if you require any further information.
Are you missing out?
Please look at the pages in this section to find information that explains some of the benefits that you might be able to get, and how to claim them. They contain details of how to fill in claim forms and tells you how some benefits can increase those you already get, or help you to get other benefits for the first time.
Information on other websites
- Department for Work and Pensions - find out more about services and benefits (opens in a new window)
- Counsel and Care - Welfare benefits and financial support (opens in a new window)
Organisations that can help you
Here's a list of organisations from the Derbyshire Directory that will be able to provide help, support or advise you further. Click on the headings for more information about how and where to contact each organisation.
-
Advice Line Derbyshire (buxton)
A central telephone helpline on behalf of the five Citizens Advice Bureaux in Derbyshire, (excludes Derby city) Chesterfield Law Centre and the Derbyshire Unemployed Workers' Centre. Provides free, c…
-
Alfreton Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Alice's View Sure Start Children's Centre - (North Wingfield)
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Arkwright Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Ashbourne Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Bakewell Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Bankruptcy-Insolvency.co.uk - Debt Advice Service (national)
The UK Insolvency Helpline is a service for people with debt problems. The service covers Derbyshire and nationally across the UK. The service is confidential and non-judgemental. The service provi…
-
Belper Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Benefits Helpline - Derbyshire County Council
Derbyshire County Council's welfare rights service offers free, expert and confidential advice on a range of benefits you may be able to claim including Pension Credit, Working Tax Credit, Housing Ben…
-
Birdholme Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Blackwell Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Bolsover Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Brampton Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Brimington Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
British Gas Energy Trust
The trust can help with arrears of domestic gas/electricity charges and/or other essential domestic bills and costs.
-
Buxton Hall Bank Trust
To promote and assist the general good of older people within specific electoral wards of the town of Buxton, either generally or individually by making grants of money, or providing/paying for items,…
-
Castle Gresley Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Chapel-en-le-Frith Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Chesterfield and North East Derbyshire Credit Union
This is a financial co-op run by the members for the members - an easy way to save with a low-cost way to borrow.
-
Chesterfield Town Centre Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Child Benefit Helpine (National)
The helpine provides help and advice on all Child Benefit claims.
-
Citizens Advice Bureau - Belper (Mid-Derbyshire)
Offers free advice to help you resolve debt, legal, housing, discrimination, employment and other problems. There are also offices in Alfreton, Ashbourne, Bakewell, Darley Dale, Duffield, Heanor, H…
-
Citizens Advice Bureau - Heanor (Mid-Derbyshire)
Offers free advice to help you resolve debt, legal, housing, discrimination, employment and other problems. There are also offices in Alfreton, Ashbourne, Bakewell, Belper, Darley Dale, Duffield,He…
-
Citizens Advice Bureau (Amber Valley, Derbyshire Dales and Erewash)
Offers free advice to help you resolve debt, legal, housing, discrimination, employment and other problems. There are also offices or outreach services in Ashbourne, Bakewell, Belper, Heanor and Il…
-
Citizens Advice Bureau (Ashbourne)
Offers free advice to help resolve debt, legal, housing, discrimination, employment and other problems.
-
Citizens Advice Bureau (Bakewell Agricultural Centre)
Offers free advice to help resolve debt, legal, housing, discrimination, employment and other problems.
-
Citizens Advice Bureau (Bakewell Medical Centre)
Offers free advice to help resolve debt, legal, housing, discrimination, employment and other problems.
-
Citizens Advice Bureau (Bakewell Methodist Church Hall)
Offers free advice to help resolve debt, legal, housing, discrimination, employment and other problems.
-
Citizens Advice Bureau (Baslow)
Offers free advice to help resolve debt, legal, housing, discrimination, employment and other problems.
-
Citizens Advice Bureau (Belper)
Offers free advice to help resolve debt, legal, housing, discrimination, employment and other problems.
-
Citizens Advice Bureau (Buxton Medical Practice)
Offers free advice to help resolve debt, legal, housing, discrimination, employment and other problems.
-
Citizens Advice Bureau (Chesterfield)
Offers free advice to help you resolve debt, legal, housing, discrimination, employment and other problems.
-
Citizens Advice Bureau (Erewash)
Gives free independent, impartial and confidential advice on consumer rights, debt, discrimination, education, employment, family, personal issues, housing, legal problems, benefits, utilities, immigr…
-
Citizens Advice Bureau (North East Derbyshire)
Offers free advice to help you resolve debt, legal, housing, discrimination, employment and other problems to residents of North East Derbyshire. The bureau holds a Community Legal Services Quality M…
-
Citizens Advice Bureau (South Derbyshire)
Offers free advice to help you resolve debt, legal, housing, discrimination, employment and other problems.
-
Clay Cross Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Clowne Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Cotmanhay Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Cotmanhay Sure Start Children's Centre - Baby Buddies
Baby Buddies is for first time parents and their babies until they reach the age of one. The group offers advice on all areas of development and safety for under one's, an opportunity to meet new mum …
-
Cotmanhay Sure Start Children's Centre - Caterpillars
An opportunity for parents/carers and children with Additional Needs to spend time together to enjoy a healthy snack, parental support, themed fun activities and access the Sensory Room
-
Cotmanhay Sure Start Children's Centre - Credit Union
Sure Start hosts a credit union information point. Find out about savings and loan opportunities for regular savers. Regulated by the Financial Services Authority. Supported by Sure Start Erewash.
-
Cotmanhay Sure Start Children's Centre - Drop In for Young Mums and Dads
Drop-In group for young mums and dads. Lunch is provided. There are parent and child play sessions, cooking sessions, music cds, with Wii and Wii fit available.
-
Cotmanhay Sure Start Children's Centre - Health Clinic
An opportunity to talk to a Health Visitor and weigh babies.
-
Cotmanhay Sure Start Children's Centre - Once Upon a Time Story Session
Story themed activities, books and songs
-
Cotmanhay Sure Start Children's Centre - Tea Time Club
Tea-time club is for male carers and children.
-
Coton-in-the-Elms Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Creswell Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Crich Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Debt Advice Foundation (National)
The Debt Advice Foundation are national debt advice charity offering free and impartial advice to anybody in the UK
-
Derby West Indian Association Credit Union
Voluntary organisation which is run by its members.
-
Derby Women's Centre
As a leading provider of support and activities for Derby and Derbyshire women, Derby Women's Centre has been an invaluable service for local women for over 30 years. They are a women's-only organisat…
-
Derbyshire Community Legal Service Partnership
A service providing accessible and affordable advice on issues such as debt, housing, welfare benefits, family and matrimonial matters, employment, community care, consumer issues and education.
-
Dronfield Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Duffield Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Eckington Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Elizabeth Finn Care (National)
Elizabeth Finn Care provides financial support for people from a wide range of career backgrounds - people who have slipped into poverty due to, or made worse by, physical or mental illness, family br…
-
EMA Helpline (National)
EMA (Educational Maintenance Allowance) is cash in your hands to help you carry on learning. If you're 16, 17 or 18 and have left, or are about to leave, compulsory education, then it could be for you…
-
Erewash Credit Union Limited
The Credit Union provides ethical financial services run by local people for the benefit of local people. Members can pay in by cash, cheque, Standing Order, a government benefit, deduction from wage…
-
Etwall Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Etwall Welfare Trust
The trust will provide financial help for anyone who lives in the Etwall area who faces extreme hardship. The funds are generated by legacies invested via the Church Commissioners. The trustees meet t…
-
Fairfield Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Farm Crisis Network (Derbyshire Group)
This service provides emotional and practical support to farmers, farming families, farm employees and farm contractors. This work is done in co-ordination with the Helpline number: 0845 367 9990….
-
Gamesley Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Glossop Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Good News Family Care (Buxton)
Supports marriage and the family. Provides support and accommodation for families in crisis. Help provided in overcoming life controlling addictions. Residential facilities not available for men.
-
Hadfield Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Harpur Hill Sure Start Children's Centre (Buxton)
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Hasland Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Heanor Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Help the Aged Senior Line (National)
Senior Line is an advice line providing information for older people with problems such as benefits and pensions.
-
Holme Hall Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Inland Revenue (Derbyshire)
Information relating to taxes and tax credits.
-
Ironville Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Killamarsh Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Kirk Hallam Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Kirk Hallam Sure Start Children's Centre - Debt Counselling
Supporting families to resolve debt issues. Service is provided by a qualified debt counsellor.
-
Kirk Hallam Sure Start Children's Centre - Welfare Rights
Welfare benefits and advice, information and support. Benefit checks, support to claim or if necessary, attend tribunals.
-
Langley Mill Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Langwith Junction Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Life Matters Advice and Counselling Centre (Alfreton)
The advice and counselling centre offers debt advice, and therapeutic counselling. Rooms available to hire.
-
Long Eaton Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Matlock Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
National Debtline
The specialist advice given over the telephone is backed up with written self-help materials. A 24 hour voicemail allows people to leave a message to request an information pack.
-
New Mills Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Newhall Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
North Derbyshire Chamber of Commerce
Offers business support and training opportunities.
-
Old Whittington Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
One Parent Helpline (National)
Providies practical information for lone parents on childcare, employment, money issues, children's behaviour, useful organisations and more.
-
Prince's Trust, The (National)
Offers business start-up support to young people including training, help with completing a business plan and funding by way of grants and low interest loans.
-
Quids In Helpline - Derbyshire County Council
Derbyshire County Council's welfare rights service offers free, expert and confidential advice on a range of benefits you may be able to claim including Pension Credit, Working Tax Credit, Housing Ben…
-
Residents of Fairfield Association
Resident's assocation that deals with all aspects in the local and extended community. We offer benefits advice, lone parent advice along with a pensions advice service. Helps with housing issues, deb…
-
Ripley Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Samaritans (National)
Offers confidential advice and emotional support to anyone who is in distress or dispair.
-
Sandiacre Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Severn Trent Trust Fund
This organisation is an independent grant-making trust to help people who are unable to meet the cost of water charges.
-
Shirebrook Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Somercotes Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
South Normanton Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Staveley Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Stonebroom Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Tupton Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Welfare Benefits Information and Advice Team - Derbyshire County Council
The service has staff based throughout the county to offer help and advice on benefits, tax credits or employment issues to residents of Derbyshire from initial claim onto appeal representation if nec…
-
West Hallam Children's Centre - Bright Beginnings, Weigh, Stay and Play
Stay and Play session for parents/carers and children. Health Trainer available. Health Visitor available.
-
West Hallam Children's Centre - Ladybirds Weigh, Stay and Play
Stay and Play session for parents/carers and children. Health visitors baby clinic alongside
-
West Hallam Children's Centre - PEEP for 0-4 years
PEEP is a structured, themed programme for parents and carers to have fun playing and learning with their children helping them to be prepared for nursery education.
-
West Hallam Children's Centre - PEEP for Babies
PEEP is a structured group for parents to have fun playing with their babies, learn more about stages of development, make simple toys to use at home and gain new ideas of things to do to stimulate de…
-
West Hallam Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
West Hallam Sure Start Children's Centre - Mums Matter
An opportunity for parents, carers and registered volunteers to work together to develop new skills.
- Wirksworth Sure Start Childrens Centre
-
Children's centres provide access to early education, childcare, family support services in the home or community (known as outreach) for parents and carers, child and family health services, informat…
-
Woodville Sure Start Children's Centre
Children's centres provide access to early education, childcare, family support and support services in the home or community (known as outreach) for parents and carers, child and family health servic…
-
Working Tax Credit/Child Tax Credit Helpine (National)
For information about Tax Credits, including Working Tax Credits and Child Tax Credits.
-
Worksop and District Credit Union
This Credit Union is a non-profit making financial co-operative which offers a convenient saving and loan service to its members. The members pool their savings together, these savings then provide fu…